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Toyota of Bristol

Bristol, TN

4.3
388 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 388 reviews

May 28, 2015

My Camry experience The staff were friendly and helpful - and the guy (didn't get his name) who cleaned our vehicle before we took off with it was very thorough - More

by phylds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Ambrose
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

May 25, 2015

Professional, courteous, very informative, patient. Rob and Andy went above and beyond to meet our needs in finding the vehicle we wanted. Rob showed each vehicle we wanted to see and showed all the fun More

by Tharmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto, Rob Abdill
May 26, 2015 -

Toyota of Bristol responded

Thank you for the great review! We are so glad to hear that you had a great experience here at Toyota of Bristol, and that Rob and Andy made the process run smoothly. We'll be sure to pass along the kind words. We look forward to working with you again in the future!

May 21, 2015

Finally, a pleasant car buying experience. The sales staff were very knowledgeable and answered all my questions I feel I got a very reasonable deal. Would definitely return in the future. More

by Gordo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kristofek
May 22, 2015 -

Toyota of Bristol responded

Thank you for the 5 star review, Gordo. We're happy to hear that you found the right vehicle for you at the right price with us at Toyota of Bristol. We hope you are enjoying your new car! As always, we appreciate your business and value your loyalty -- we look forward to working with you again in the future.

May 16, 2015

We HIGHLY recommend Toyota of Bristol to anyone We recently purchased our 3rd used car at Toyota of Bristol (this week,actually) within the last 3 years,and have always been treated very well and ta More

by Stephen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
May 18, 2015 -

Toyota of Bristol responded

Wow, thanks for taking the time to leave such a great review, Stephen! We are so pleased to hear that you've consistently had positive experiences with both our sales and service departments, and we sincerely appreciate the opportunity to continually re-earn your business. Thank you for your loyalty to Toyota of Bristol and we look forward to the next time!

May 14, 2015

Great Experience My husband and I had never purchased a vehicle before. We were looking for a 2015 Tacoma. After our inexperience was taken advantage of at another dea More

by apjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wolford
May 18, 2015 -

Toyota of Bristol responded

Thanks for the wonderful, five-star review! We're so glad to hear that our staff made you feel comfortable enough to shop with us at Toyota of Bristol and found exactly what you and your husband were looking for. Thank you for your business and we hope you'll come back and see us again! ​

May 04, 2015

Great buying experience! I had a wonderful buying experience. I spoke to the salesman the day before my visit, via the telephone. I had to come on Sunday, he came in on his More

by Kimberlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Tolbert, Andrew Lipto
May 06, 2015 -

Toyota of Bristol responded

Wow, what a great review, Kimberlee! I'm so glad to hear that our sales team was able to assist you in every way. Thank you for your business and we look forward to seeing you again!

March 24, 2015

Excellent experience I recently bought a 2015 Toyota 4Runner from Toyota of Bristol. The experience I received here was tremendous. There was no pressure to buy. On my More

by Barret B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowman
Apr 22, 2015 -

Toyota of Bristol responded

Barret, thank you so much for the awesome review! I am so happy to hear that you enjoyed your experience with us. I hope you are enjoying your 2015 Toyota 4Runner, and please come back to see us!

March 11, 2015

Wonderful Dealership I was referred to Toyota of Bristol by a friend where I went to purchase my first brand new car. It was a wonderful choice. The people were so nice an More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hutchins, Teddy McQueen
Apr 22, 2015 -

Toyota of Bristol responded

We appreciate the great review! It makes us proud to hear that the staff was nice and helpful. Can't wait to see you next time.

March 10, 2015

bait and switch Toyota of Bristol had on their website that there were 55 rav4 on their lot. When I arrived at the lot I didn't see any. After walking around the lo More

by toyota
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve Liner
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We now have new owners and management you may contact us anytime to voice your concerns. We hope for a future opportunity to make this right for you. . Please, let us know what we can do to reconnect and make amends regarding your experience here. You the customer, are always our top priority! Sincerely, Toyota of Bristol

February 28, 2015

Great Customer Service, Great Deal = New RAV4 I was looking for my third RAV4 to replace my current RAV4, and my husband and I decided to give Toyota of Bristol a shot because of good past experie More

by RAV4#3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
Apr 22, 2015 -

Toyota of Bristol responded

Thank you so much for taking the time to leave such kind words about our dealership. I am so pleased to hear that you gave us another chance to provide you with another great car-buying experience. I am also delighted to hear about your smooth transaction that was accompanied with a great deal for you! I hope you are enjoying your new RAV 4, and please feel free to visit us again in the future for any needs that may arise. Thank you again!

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