Toyota of Bristol

Exceptional Customer Service As a Customer Service Manager I place a high value on Customer Service. Toyota of Bristol exceeded my expectations. I would recommend doing business As a Customer Service Manager I place a high value on Customer Service. Toyota of Bristol exceeded my expectations. I would recommend doing business with them. More

Owning a Toyota at Last! For years I have heard that Toyota vehicles have the best service record and hold their value. Ron Walsh at Toyota of Bristol was patient and answere For years I have heard that Toyota vehicles have the best service record and hold their value. Ron Walsh at Toyota of Bristol was patient and answered all of my questions. He made the experience of purchasing a new car much less stressful than it could have been. I am excited to be the owner of a Toyota Corolla! Thank you, Ron, for outstanding service. Amy Epperson went over the car from top to bottom with me showing me how the gadgets work. She was friendly and also answered all of my questions. I will recommend both of them to friends contemplating a new car purchase! More

Buying Experience was Quick as Possible An extremely friendly salesman, Steve Liner, helped my buy a brand new 2015 Tundra TRD. He was easy to work with when he made me a trade-in offer on An extremely friendly salesman, Steve Liner, helped my buy a brand new 2015 Tundra TRD. He was easy to work with when he made me a trade-in offer on my old 2003 Tundra SR5 4x4. I said No and told him what I wanted for it. Well, he came so close to what I wanted I just accepted his last offer. The dealer did not have the Tundra SR5 TRD double cab 4x4 in Silver that I wanted, but Steve searched the 150 mile area and came up with the truck that I wanted. So on January 1, 2015, I bought the truck after making my down payment. A few days later, Steve had my truck waiting for me. Charles, my brother, drove me down to the dealership where I drove off in my new 2015 Tundra. Now if you go down to buy a car or truck, look Steve up and tell him Mike sent you. He was down home and friendly to talk with, and even the Number 1 Dealer came over and shook my hand to congratulate me on my purchase. More

Disappointed I purchased a used Lexus from Toyota of Bristol. One day when backing out of the driveway I hit another vehicle. When I went to get it fixed, I was as I purchased a used Lexus from Toyota of Bristol. One day when backing out of the driveway I hit another vehicle. When I went to get it fixed, I was asked if I had hit anything before. Of course I had only had the vehicle a few months and said no. He told me that this vehicle had body repair before. I was devastated. Not happy at all when I learned the vehicle had body repair. It was not on the car fax. More

Don't hide the Carfax please Toyota of Bristol is the most unprofessional dealership I have ever dealt with. My family and I were looking at a car with them on Wednesday, De Toyota of Bristol is the most unprofessional dealership I have ever dealt with. My family and I were looking at a car with them on Wednesday, December 3rd. The very next day we called to let them know we would take it. Because we loved this car so much, we asked if we needed to come there that day or we could hold the car until today. The salesman, Mark, assured us it would be fine to wait, even though we offered to drive there from Knoxville to get the car. It then comes to our attention that a few hours later they sold the car. Not only is this shady and unprofessional, this dealership's manager won't return our calls to explain what happened, rectify the situation or even complete a sale... And it came to our attention that they had not disclosed information about the vehicle's carfax. The car had over $7,500 in damage. (we did our own research after noticing a scuff on the car) This is the worst customer service and car buying experience I have ever encountered much less heard about and I can't believe it happened to me and my family Please take my advice and DO NO BUY A CAR FROM Toyota of Bristol. Don't waste your time going, they will sell the car they promised to hold for you. Also, they will not share important information about the carfax with you. Also - I had posted this to their facebook page & they so kindly removed it.... More

Best car buying experience yet My husband and I recently purchased a Toyota Matrix from Toyota of Bristol. We had the pleasure of dealing with Martin in sales, he went above and bey My husband and I recently purchased a Toyota Matrix from Toyota of Bristol. We had the pleasure of dealing with Martin in sales, he went above and beyond for us!!! We live in Knoxville so we had to handle everything over the phone. When we arrived to pick up the vehicle, it was in excellent condition. Martin even stayed after closing to help us!! We will be back to purchase our next vehicle!!! More

Exceptional Buying Experience I went to Toyota of Bristol to look for a new truck. Martin Tamayo took the time to show us just about every truck on the lot. I usually never enjoy I went to Toyota of Bristol to look for a new truck. Martin Tamayo took the time to show us just about every truck on the lot. I usually never enjoy shopping for a new car, but Martin is very personable with no high pressure sales. Martin very patient and gave us all the time we needed to come to our decision. They were able to give us an excellent trade in price on our old truck and a very good deal on a new Tundra that had all the options we were looking for. All of the sales staff was all very courteous and helpful with all our questions. It was the best car buying experience we have ever had. I highly recommend checking out Toyota of Bristol if you are in the market for a new car. I certainly commend Martin Tamayo, he was the greatest. More

Very pleasant shopng experience. I was impressed with the greetings as I entered the dealership. Chris McConnell asked if he could assist me. I told him the Avalon we were interested I was impressed with the greetings as I entered the dealership. Chris McConnell asked if he could assist me. I told him the Avalon we were interested and he immediately knew the previous owner and the features of the car. We discussed a deal and he quickly came back with numbers. It was very pleasant dealing with such a knowledgeable, friendly , and professional staff with no hard sell tactics or waiting for hours for a response to an offer. Teddy McQueen was also very helpful and knowledgeable of pricing and inventory. Bill M. More

Better than expected!! I went to Toyota of Bristol, knowing what I wanted and what I wanted to pay. Rob Abdill listened to what I was saying and got me an even better deal t I went to Toyota of Bristol, knowing what I wanted and what I wanted to pay. Rob Abdill listened to what I was saying and got me an even better deal than I expected. He sold me what I wanted, instead of what he wanted to get rid of. This was the best experience I've ever had with a dealership. I would recommend this dealership and Rob to anyone looking for a vehicle. Everyone I worked with treated me well, and with respect. A very professional group of individuals. I am extremely pleased with the entire experience. More

First new car in 25 years I would definitely recommend this dealer to anyone interested in buying a new car. The sales team were excellent from start to finish. Thank you. I n I would definitely recommend this dealer to anyone interested in buying a new car. The sales team were excellent from start to finish. Thank you. I never thought I would buy a new car but this Tacoma was the same price as a 2011 I was looking at. I bought a new one because the Tacoma holds it's value so much. More