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Toyota of Bristol

Bristol, TN

4.3
388 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 388 reviews

June 16, 2019

Service Horrible customer service in the service center service took 3 hours to balance tires. Service writer was a jerk. After one week. The wheel weights c More

by Rick1@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Abreu, Mike Hills
March 03, 2019

Stress free! Everyone was helpful but not pushy at all! Over all experience was great. I will return here (even though not the closest to me) for maintenance becau More

by D. Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Kopp
February 07, 2019

20,000 mile service Had my 20,000 mile service. DK is awesome in the service department!! Also, Blake Bostic is another bight spot at Toyota of Bristol! Thanks guys fo More

by jenn22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bostic, Daniel "DK" Jones
February 06, 2019

Wonderful! Steven was an excellent and professional service technician. Austin, I believe that was his name, who changed the oil was also a gentleman. I don't c More

by Sheppard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe his name was Austin. As I mentioned earlier, the service tech was named Steven. Not sure of his last name but I checked, Steven Clark
February 06, 2019

Service Dept. Exceptional! Excellent service and fast! Always have a comfortable place to wait with plenty of seating. They take their job and our safety seriously and let you k More

by Regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Ross
February 06, 2019

Easy in, fast turaround I have always received wonderful customer support from Toyota Bristol - from the receptionist thru checkout. I appreciate their respect and have trus More

by Musicgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Bowman
February 05, 2019

excellent Service tech was very helpful and service expeditious Our 2015 4Runner was scheduled for a 40K service on 2-1-19. Upon arrival, the service tech (Bert More

by GCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bertus Geldenhuys
February 05, 2019

Great Every thing went well. Seem they went over my car well. Enjoyed talking with one of Toyota of Bristol sales personal Jody Deskins, when I deside to b More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Deskins, Keith Perkins
February 03, 2019

275000mile service 275000 mile service on my Prius C all the guys (Bertis and DK) treated me Great and did a Great job as always!Thanks for keeping me rolling! More

by Vikings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel "DK" Jones, Bertus Geldenhuys
February 01, 2019

Great salesman Salesman Jody Deskins went above and beyond to help. Great sales experience. Finance was a different experience- was laid to and charged extra charges More

by Street
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Deskins, Matthew Crusie