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Toyota of Bristol

Bristol, TN

4.3
388 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 388 reviews

July 08, 2012

We purchased 2 new vehicles on the same day from Toyota of Bristol. The 4 staff checked above was very helpful, pleasant, knowledgeable, thourgh, and funny. We have purchased a total of 4 new vehicles from More

by sheilahyatt90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for sharing your experience with Toyota Of Bristol.We are so sorry it took so long to respond to your review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. With our new management staff and employee staff we want every experience to be “five stars”! Please come back by and check our new staff !!! Sincerely, Amber Epperson

July 06, 2012

Great service during my visit. Melvin Shaffer was extremely helpful and answered all my questions. He even to took the time to contact me about a problem on my car that I was not aware of. More

by tideroll3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Melvin Shaffer. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

July 04, 2012

Ron Walsh was patient, knowledgeable, and very willing to work with us to get the vehicle we wanted. Jimmy Hughes took his time in explaining the ins and out of our new car. We will buy again from Toyota of More

by Tracy Garrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Walsh
July 03, 2012

Allan was very helpful in my car search. I went to other dealers in the area and they were all about trying to pressure me into buying the car they wanted to sell to me while Allan was about finding the per More

by swisher14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Allan. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

July 03, 2012

I bought a new Toyota Tundra recently at Toyota of Bristol. It was a great experience working with Mandy and Matthias. The we're able to help me and answer all my questions. More

by JLane241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Mandy and Matthias. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

July 02, 2012

Matthias Maines (our sales person) was very professional and courteous and made our buying experience pleasant. Matthias is a great asset to your sales team, he's really looking out for your customers. We m More

by sw2biker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Rhea, Andrew Lipto
July 01, 2012

John Wolford was very friendly and very accomadating to our needs and interest. He was very quick to assess our needs and interest, without being intrusive or aggressive. He gave us ample oppurtunity to ev More

by Mary Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wolford
June 30, 2012

Toyota of Bristol was a great place to buy our 2012 Toyota seana van the sale and management were great and very helpful in every aspect of our visit. so I would like to highly thank: John Wolford and More

by Toyomamcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wolford
June 28, 2012

The service was excellent and made for a pleasant experience. Allan and Mandy were very professional and courteous. Both of them were very knowledgable and helped us to feel confident that we made More

by prescotts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Allan and Mandy. They were both valuable team members that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

June 25, 2012

Allen Eccleston was very helpful and easy to work with. This was a good experience. I would trade with Toyota of Bristol again in the future. More

by hdavisttw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Allen Eccleston. He was a valuable team member that went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson