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Safro Toyota - Service Center

Brookfield, WI

4.9
725 Reviews

725 Reviews of Safro Toyota - Service Center

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April 03, 2025

My service appointment went well on 3/31/2025. Service Manager Kyle Krochmal was friendly and informative. The work on my car was completed quickly. Kyle explained the work that was done, and fol More

by NJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Krochmal
Apr 06, 2025 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Very clean and friendly dealership. I enjoy the amenities they have that make waiting enjoyable and easy even with kids. We worked with Kyle Krochmal and he was great at communicating a More

by Laridda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Krochmal
Apr 07, 2025 -

Toyota of Brookfield responded

Hi Laridda, thank you so much for your feedback! Kyle will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2025

Coley made my experience an extremely pleasant one. Not only did she keep me updated on the status of my vehicle, but she contacted me after I left with additional information that I requested. She was More

by Jyench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kintz
Apr 05, 2025 -

Toyota of Brookfield responded

Hi Jyench, thank you so much for your feedback! Coley will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Another great experience at Brookfield Toyota! Daniel Erickson consistency provides a high level of professionalism and integrity as my service advisor, My vehicle maintenance was performed flaw More

by walrahu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota of Brookfield responded

Hi Walrahu, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Had a great experience getting work done here. Very nice and convenient for getting work done More

by lalalinz5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Krochmal
Mar 27, 2025 -

Toyota of Brookfield responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2025

Had an awesome visit at Toyota of Brookfield. Had service done on our 2011 RAV4, and a special thanks to our service adviser Coley. Thru out my visit she kept me advised the status of my RAV4. Ve More

by toolmanharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Mar 26, 2025 -

Toyota of Brookfield responded

Hello, we're happy you found our staff Coley to be so supportive during your experience here at Toyota of Brookfield. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 22, 2025

Brookfield Toyota will always take care of my service needs when needed, were my past dealership would not. More

by Kieth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Mar 26, 2025 -

Toyota of Brookfield responded

Hello Kieth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2025

Daniel Erickson once again was great to work with! He kept me apprised of my service and reached out to me the next day to assure my satisfaction. More

by Jtburton62682
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass your comments to Daniel Erickson here at Toyota of Brookfield! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Service dept. is good and seems to be well run. All the service representatives I have delt with have been very helpful. More

by Meyerps55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Brookfield responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2025

My service experience was great. Daniel Erickson my service advisor immediately texted me after check in, and forwarded me the inspection report minutes later. The promised duration More

by Jtburton62682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

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