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Safro Toyota - Service Center

Brookfield, WI

4.9
774 Reviews

774 Reviews of Safro Toyota - Service Center

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January 17, 2024

Quick comfortable service, I was out the door in under an hour for oil change and tire rotation More

by Doug4560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

January 16, 2024

Great service department. Car prices are higher than the others in area. Improvement there is needed. More

by Randall.kuhlmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Brookfield responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 15, 2024

I had a great experience at Toyota, specifically with Bill P. He was able to fix an issue with our account that we were having for several weeks in which 4 other people were not able to fix. On top of th More

by Nick R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us, Nick! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

January 12, 2024

Zach S was very helpful and kept me up to date on my car thank you! More

by Octobermm1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 08, 2024

Excellent service, complimentary shuttle. Polite and helpful staff. Daniel was great! I’m very pleased. More

by Markpoytinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Toyota of Brookfield responded

We're happy to hear you had such a positive experience with our team! Thank you for sharing your feedback. We hope to be of assistance again in the future. Take care!

January 02, 2024

Zach S. provides great service. I have been very happy with my experiences both purchasing a vehicle and having it serviced. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

January 02, 2024

Service Department exceeded my expectations. I am very happy with the service I received from Bill P. I will be continuing to bring my vehicle back here. After 5 years of subpar service at an More

by Connie L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

December 30, 2023

I’ve come accustomed to expect excellence from Napleton , and as usual, they delivered. Thank you to Bella B for always making my service experience pleasant!!! More

by stucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella B
Jan 02, 2024 -

Toyota of Brookfield responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

December 30, 2023

Always friendly and courteous. Bri was helpful and explained the service work being done and future work that I should follow through on.. More

by rthorman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Recently had my Toyota Camry serviced at Toyota of Brookfield. I worked with Bella M. She was very helpful, honest, and knowledgeable. Keep up the good work! More

by JSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella M
Jan 02, 2024 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please let us know if there is anything else we can do for you; we are more than happy to help!

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