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Safro Toyota - Service Center

Brookfield, WI

4.9
733 Reviews

733 Reviews of Safro Toyota - Service Center

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September 30, 2023

Spoke with a gentleman over the phone named Tony who directed me to come into the service drive to get a sound checked out on my car. He not only greeted me when I arrived but followed up days later to More

by Emma Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota of Brookfield responded

Hi Matthew, reviews like this give us motivation and help us ensure we provide high-quality care. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 30, 2023

I continuously have good experiences working with Tony. He makes all my service needs easy and has reliable technicians working on my vehicles. More

by LMNEWMAN
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2023

Zach at the service department was extremely professional. Excellent listener and secured right solution for my Toyota Camry service need. I am extremely satisfied. More

by danielciloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Toyota of Brookfield responded

Hi Danielciloh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 27, 2023

Spencer walked me through the problem and it was fixed in a timely fashion. I was very impressed. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Sep 29, 2023 -

Toyota of Brookfield responded

Hi Jeff, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 27, 2023

Bill Pardoe took care of my vehicle service needed professionally and kindly. He texted me the status as I was waiting. More

by lklee_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

September 26, 2023

Service advisor Bri Braun is amazing. So helpful, so professional. She is the kind of person that keeps me coming back More

by youcancontactchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Toyota of Brookfield responded

Hello, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

September 25, 2023

I came in without an appointment for a tire issue. Was out the door within 2 hours during a busy time. Coley kept me informed during the entire process. Would recommend. More

by paulknisely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Sep 26, 2023 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

September 23, 2023

“I recently took my car in for service at Toyota of Brookfield, and I was thoroughly impressed with their professionalism and efficiency. From the moment I walked in, I was greeted by friendly staff wh More

by minmin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 21, 2023

Excellent service. Excellent work. Customer service was first class. From the service desk to the pasts department. More

by LANelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Toyota of Brookfield responded

Hi Lanelson, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 14, 2023

Service staff are very helpful. I especially appreciated Bill Pardoe’s helpful explanations and suggestions. More

by Jhkeshopping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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