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Safro Toyota - Service Center

Brookfield, WI

4.9
733 Reviews

733 Reviews of Safro Toyota - Service Center

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May 11, 2023

Kevin in sales is very helpful, professional and always answers questions or concerns quickly or finds someone who can answer them. More

by Khundt
Recommend Dealer
Yes
Employees Worked With
Kevin in sales
May 14, 2023 -

Toyota of Brookfield responded

Thank you so much for your feedback! We're thrilled to hear you were pleased with the experience Kevin provided! We do hope we can be of assistance again in the future. Take care!

May 09, 2023

Easy to work with. Help explain what needs immediate fixing versus what can wait. Kind and respectful staff. More

by Alison L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Toyota of Brookfield responded

Alison, our team strives to deliver an excellent experience and we are glad to hear that we've been able to provide that to you! Thank you for taking the time to share your feedback. We hope you have a wonderful day!

May 09, 2023

Josh went out of his way to make sure I knew what the issue was with my car and to get me back on the road as soon as possible. More

by Paul925
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

May 09, 2023

Great service. Service agent vary helpful and pleasant. Very good quality service. I would recommend this dealership. More

by kurt2505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 05, 2023

They were very thorough with checking things threw. Very clean & friendly company. Comfortable waiting area for customers. More

by chuck.mcaleavey
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Toyota of Brookfield responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2023

This is a new building, long time dealership formerly Jack Safro Toyota. The service is always fast, oil changes usually an hour. They always check over my vehicle and advise me of services and/or parts More

by DWard10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!

April 30, 2023

Service completed on my vehicle is always quality work. I have never had an issue bringing any of my vehicles to Toyota of Brookfield. Tony in the service lane is respectable and trustworthy. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Toyota of Brookfield responded

Hi Brad, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2023

Zach was able to get my car finished in the promised time! Waiting area was welcoming. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Toyota of Brookfield responded

Hi Dana, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!

April 28, 2023

Tony always takes care of my vehicles needs whether its an oil change, tire rotation, OR something more major. High quality service always. More

by JanePHD
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Toyota of Brookfield responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 28, 2023

I have been dealing with this Toyota location for over 12 years and through a couple different ownerships. I have always been very satisfied with my service and purchases. More

by carolkeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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