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Safro Toyota - Service Center

Brookfield, WI

4.9
730 Reviews

730 Reviews of Safro Toyota - Service Center

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December 19, 2022

Excellent adviser. Timely reports. Explained everything in detail. Happy the car was serviced as promised and on time More

by Mdhamee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Toyota of Brookfield responded

We're glad to hear that everything was completed to your satisfaction! We hope to be of service to you again! Take care!

Dec 21, 2022 -

Mdhamee responded

Unfortunately it is NOT fully the truth. I had specifically requested the Tire pressures be set for winter and they were NOT as the warning light came on on my return home. Adviser Rogers was excellent.

December 18, 2022

Very nice. Liked the Service Advisor. Clean waiting room and supplied. Fairly quick with issues and solutions. More

by Tlavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Toyota of Brookfield responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Toyota of Brookfield so helpful in the purchase of your new vehicle. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 17, 2022

Went here for my 25,000 mile service on the 2021 Highlander I lease and was looking for a new Toyota dealership to work with later next year to swap our car for a new lease on a 2023 Highlander. I More

by Boxguy53094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Stone
Dec 19, 2022 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 15, 2022

Dan Rogers once again brings top tier customer service. Thank you for always taking care of my vehicles when they need service! More

by NoelleTheRogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Toyota of Brookfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to Dan here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2022

Always really good about communicating what is happening with my vehicle. Never too pushy after inspections if I desire to do some of the work myself. They always save me time determining the cause of issue More

by najawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Toyota of Brookfield responded

Thanks for your great review! We're glad to hear you enjoy working with our team and the services they've provided! Please let us know if there is anything else we can do for you, we are more than happy to help! Take care!

December 12, 2022

The service advisor explained everything that my truck needed done before it was done. Afterward, he went over everything with me. He was kind and understanding. They also have a very nice waiting area. More

by dengel57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Toyota of Brookfield responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 06, 2022

Bought by 2018 Toyota highlander here in March 2021 and couldn't be happier with the buying experience, as well as maintenance service as I've been bringing it back for scheduled maintenance as well. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Toyota of Brookfield responded

Hi Justin, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2022

Great service. Fast, courteous and knowledgeable. Greag customer waiting area. Great service advisor. Thanks Bill! More

by jimgks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL PARDOE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Toyota of Brookfield responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 02, 2022

Bri was very helpful and communicated very well regarding the service to our vehicle. Thanks! More

by Ederroy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Great service at Napleton. Zach was especially helpful during my recent visit. I'll be back. More

by ronwreinert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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