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Safro Toyota - Service Center

Brookfield, WI

4.9
769 Reviews

769 Reviews of Safro Toyota - Service Center

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June 27, 2019

Amazing Service! Very pleased. Thank You Thank You!! Randy welcomes me immediately when I puked into the service area. Set me up with a ride home, called me when completed and wal More

by Duck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morning driver too!!, Randy Martin
Jun 28, 2019 -

Toyota of Brookfield responded

Thank you for your review. We're glad to see that Randy took such good care of you, and that you walked out with a smile. See you next time.

June 27, 2019

Car repair John and Marylou in service were great and solved all of our vehicle issues for us. We really appreciate them making sure our vehicle was taken care o More

by Camry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou Valdez, John Kocher
Jun 28, 2019 -

Toyota of Brookfield responded

Thank you for your review. Both John and Marylou are great service advisors. We're glad to see that they solved all of your vehicle issues. See you next time!

June 25, 2019

Great Service John was super helpful figuring out what was wrong with our car. He was quick to respond and took time to explain what they did to fix our car. Aweso More

by Katiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kocher
Jun 28, 2019 -

Toyota of Brookfield responded

Katie, thank you for your review. John is great, we're glad to see that he was able to help figure out what was wrong with your car, and fixed it. See you next time!

June 20, 2019

Great service today! Quick, friendly service provided by Marylou and mechanics. The Toyota care is a wonderful benefit offered when purchasing new vehicles. The fr More

by DES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou Valdez
Jun 24, 2019 -

Toyota of Brookfield responded

Thank you for your review. Marylou is great, we're glad that she was able to help you with your oil change and tire rotation.

June 17, 2019

Service Always get great service. The waiting room is very accommodating. What made the visit even nicer was when two customers came in with their dogs! More

by Jillhappypoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Martin, Marylou Valdez
Jun 18, 2019 -

Toyota of Brookfield responded

Thank you for your review. Our waiting area is very nice, and we always love when people bring their dogs with them! See you next time.

June 14, 2019

Uncrupulous Service Department Removed the wheel lug locking key from my truck during service. Never returned it. Getting ready to take a trip and checked for the locking lug, not t More

by Reviewer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 14, 2019 -

Toyota of Brookfield responded

Thank you for your feedback. We're sorry for the inconvenience. Please call me and I will help you in any I can. Tim Lange Service Manager 262-671-3609

June 13, 2019

Awesome advisor I was having some issues with my Toyota and John Kocher in Service took great care of me. John made sure that my vehicle was taken care of right away More

by Wipreggo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Moreno, John Kocher
Jun 14, 2019 -

Toyota of Brookfield responded

Thank you for your review. We're sorry to hear you were having issues with your Toyota, but glad to see that John was able to help you with them. See you next time!

June 12, 2019

Great service! Brought my car in for a checkup (oil change, tire rotation). Me. Kocher was very helpful and informative with everything. I really appreciate his thou More

by hc1490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kocher
Jun 24, 2019 -

Toyota of Brookfield responded

Thank you for your review. John is a great advisor, we're glad to see that he was able to assist you in getting your oil change and tire rotation done. See you next time!

May 23, 2019

Tim Lange and Eddie Gonzalez are the best. Tim and Eddie know their business very very well. It's a pleasure to deal with people that know what their business is. I would recommend this dealers More

by Carguy,Bill123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lange, Eddie Gonzalez
May 24, 2019 -

Toyota of Brookfield responded

Thank you for your review. Eddie is somewhat new with us, so we're glad to see that he's doing a great job. Tim, has been with us a long time, and together, they certainly do know their stuff. Thank you for your business, and recommendation.

March 28, 2019

Great Service Experience We recently experienced an issue after having some routine service work done at the dealership. I contacted Tim Lange, the Service Director, who prom More

by catsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke, Service Technician, Tim Lange
Mar 29, 2019 -

Toyota of Brookfield responded

Thank you for your review, and understanding. We certainly try not to make mistakes, but very much appreciate it when given the opportunity to correct one, when it does happen. We appreciate your business, see you next time!