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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,408 Reviews

1,408 Reviews of Toyota of Cedar Park - Service Center

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April 13, 2021

They are very friendly and professional- my Service Writer took good care of me keeping me informed and answering my questions. The waiting room is very comfortable and I was in and out under an hour. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liza Melchor
Apr 13, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department and look forward to seeing you on your next visit!

April 10, 2021

Very clean and comfortable waiting area. Wonderful that they are using video to show inspection of vehicle. No high pressure to get any particular service. Easy to pay online. More

by L4n3a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to our service team. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced!

April 10, 2021

I am really impressed with the courtesy and efficiency every time I use the service department here even when it is extremely busy. Keep up the good work! More

by Vschlotzhauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We look forward to seeing you at your next visit!

April 07, 2021

Nathan was great to work with and provided great service. I was able to get in and out. Nathan explained the repairs and the video was great. More

by RValeriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Baker
Apr 08, 2021 -

Toyota of Cedar Park responded

This is what we like to hear! We are very excited to hear you enjoyed your visit to our service department. We look forward to seeing you back for your future automotive needs. All the best!

April 06, 2021

Toyota Of Cedar Park is amazing in both sales and service. The dealership is so clean and offered a cafe and boutique for customers to enjoy More

by Debinthedesert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Standiford-Ah Yo, Kimo Ah Yo
Apr 08, 2021 -

Toyota of Cedar Park responded

Thank you so much for the friendly words! We are very excited to hear you enjoyed your experiences at Toyota of Cedar Park and we hope to see you back for your future automotive needs. Happy miles!

March 31, 2021

Excellent service as promised. Friendly, professional personnel and work completed on time as promised. Scheduling appointment was very easy and follow up was made to confirm appointment. More

by Ron W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Apr 01, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words, Ron! We are very excited to hear you enjoyed your visit to our service department! We will make sure to pass on the kudos to Megan and our service team!

March 26, 2021

My service advisor Rosendo was awesome! They helped me find out I still had warranty so I was able to get my service at no cost. Overall my experience at Toyota CP was great!! 10/10 will recommend. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Mar 27, 2021 -

Toyota of Cedar Park responded

Thanks for the kind words and recommendation! We are very excited to hear you enjoyed your visit to our service department. We will make sure to pass on the kudos to Rosendo!

March 25, 2021

Fantastic organization of very efficient service personnel. They always make sure I understand the work required and why. They even ask if I have any coupons to help defer costs. More

by gwaded57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosendo Puente
Mar 27, 2021 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We look forward to your next visit!

March 24, 2021

Everyone I’ve met at Toyota so far has been a delight to engage with. The dealership is always spotless especially to ease my concern with how they take precaution to Covid. Highly recommend this dealership More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xander Jurado, Mario Sorola, Kimo Ah Yo, Jimmy Wilson, Ruben Gonzalez, Yajaira Nino, Adam Aguirre, Michael Ables
Mar 25, 2021 -

Toyota of Cedar Park responded

Thank you for the kind review! We are so glad to hear that we were able to provide you with a pleasant experience while also maintaining your peace of mind. We hope you'll come see us again soon!

March 24, 2021

They got grease on my car on the headliner they got grease on the headliner , second time this is happened. there were several service people that had their mask down below their chins and they were ta More

by cedarchoper58
Recommend Dealer
No
Employees Worked With
Jimmy Wilson
Mar 24, 2021 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience. We’d like to assure you our team will fix it and make things right. Please contact the Service Director, PJ Shelley at 512-379-7575. He is available for a call anytime today. Thank you in advance.

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