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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,384 Reviews

1,384 Reviews of Toyota of Cedar Park - Service Center

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September 30, 2020

Clean waiting area & restrooms. Staff very prompt & courteous. Nice gift shop & snack shop. Early Saturday appointments available. Social distancing space available. Pleasant Service area. Thx! More

by GoodVibesOnly3121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimo Ah Yo, Jimmy Wilson
Oct 01, 2020 -

Toyota of Cedar Park responded

Thanks for the kind words! We're happy to hear that your experience at our store was a great one. Take care!

September 29, 2020

Great place to take your vehicle for service. Very professional. Done right the first time. I highly recommend them Longer service a loner car would be nice More

by rmrios9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Chavez
Oct 01, 2020 -

Toyota of Cedar Park responded

Glad to hear that your experience with our service department was a great one. Come back and see us again soon!

September 29, 2020

I don’t have 25 words. I don’t have 25 words. I don’t have 25 words. They provided great, consistent professional service to meet my needs. More

by Avalon Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Farber
Oct 01, 2020 -

Toyota of Cedar Park responded

Glad to hear that your experience was a good one, thanks for leaving a review!

September 23, 2020

Very easy to schedule an appointment with the website, great service from all the staff, very friendly and kind, paitiance with my questions, I'll be back! More

by rinat9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Sep 24, 2020 -

Toyota of Cedar Park responded

Thanks for the glowing review! We're so happy to hear that your experience at our store was second-to-none. Come back and see us again soon!

September 23, 2020

As always it was very easy in easy out. Good info and great break room. I will continue to use them. I was asked by my svc rep if he could schedule my next visit. More

by Openhand44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimo Ah Yo
Sep 24, 2020 -

Toyota of Cedar Park responded

Glad to hear that your experience with our Service Department was a great one! Thanks for taking the time to leave a review.

September 18, 2020

Toyota of Cedar Park consistently goes above and beyond when they service my Toyota vehicle. They include their Technician Video walk-through of the Multi-point inspection so I can see what the Technician More

by LeanderMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sorola
September 17, 2020

Took car in for a wheel alignment. Great service from Yajaira. The alignment turned out to be a challenge but everything was worked out in a timely manner. Very happy with the service. More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yajaira. Nino
Sep 18, 2020 -

Toyota of Cedar Park responded

Thanks for the kudos, Phil! We will be sure to share your kind words with Yajira and our service team!

September 16, 2020

The Service department greeted me friendly smiles, Excellent customer service in the service department. Very clean store and promptness of customer service. Super happy with this store and will retur More

by john.hernandez72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xander Jurado
Sep 18, 2020 -

Toyota of Cedar Park responded

We are happy to hear that your experience at our Service Center was a great one, John. Thanks for taking the time to review, come back and see us soon!

September 16, 2020

I went in for just an oil change and they insisted I rotate the tires which should not have been done at that time but they seemed to be insistent and in a hurry. They check the fluids but forgot to fil More

by Catdeblanc46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Wallace
Sep 16, 2020 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience at Toyota of Cedar Park. This is not the way we want our customers to be treated. Please allow the Service Director, Jimmy Wilson, the opportunity to learn more about your experience and correct in any way possible. He is available for a call anytime today. You can reach him at 512-379-7575. Thank you in advance.

September 15, 2020

I returned for routine maintenance + recall fix. The said they needed to order the parts for the recall. I received an email the very next day that parts had arrived. Need to return again. They should have More

by davidjholly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Wilson
Sep 18, 2020 -

Toyota of Cedar Park responded

Thank you for the review, David! We will pass on your feedback to our management team so we can better serve you! Thank you again for trusting us with your business, take care!

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