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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,411 Reviews

1,411 Reviews of Toyota of Cedar Park - Service Center

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October 30, 2024

Quick, efficient, friendly and competent service. My appointment was kept on time and I was in and out. Well done. More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wright
Oct 30, 2024 -

Toyota of Cedar Park responded

Margie, Thank you for taking the time to share your thoughts on working with Cody and our team. We're glad to hear we delivered such a great experience!

October 29, 2024

Like the video of multi point vehicle inspection, wish that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summa More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisha Williams
Oct 29, 2024 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience at Toyota of Cedar Park. This is not the way we want our customers to be treated. Please allow the Service Manager, Jim Smajdek, the opportunity to learn more about your experience and correct in any way possible. He is available for a call anytime today. You can reach him at 512-379-7574. Thank you in advance.

Oct 29, 2024 -

KM responded

Toyota of Cedar Park service manager contacted me promptly and provided a very acceptable solution. The communication I received during this contact lets me to believe that my experience was likely an exception.

October 26, 2024

Friendly staff at service department, however I found their 'necessary' service recommendations to be extremely aggressive and expensive. More

by thetopmaverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Bannister
Oct 27, 2024 -

Toyota of Cedar Park responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 18, 2024

Went in for a 20k service checkup - had no problems, quick and easy. Great service. More

by john.alan.papaioan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of Cedar Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Cedar Park!

October 15, 2024

Cody W. was very knowledgeable and a pleasure to work with. He made my experience there go very smoothly. More

by aggie_cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wright
Oct 16, 2024 -

Toyota of Cedar Park responded

We are very happy to hear that Cody provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2024

Great service and quick communication for any service concerns or questions. Nice waiting area and easy to drop off of need to run errands More

by puentejessica
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Lopez
Oct 14, 2024 -

Toyota of Cedar Park responded

Jessica, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Cedar Park. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2024

Katherine is awesome. Had a 20K maintenance on my vehicle and was in and out in less than an hour on a busy Saturday. Thank you Katherine and team! More

by fsalaza2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Toyota of Cedar Park responded

Thank you for your business and this review. We're happy to hear Katherine and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2024

Everyone was very nice, kind, helpful, answered all our questions and explained the procedures well. More

by Candice
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Toyota of Cedar Park responded

Candice, Thank you for choosing Toyota of Cedar Park. Your feedback and rating mean a lot to us. We're glad Katherine and our team could help, and we hope to see you again!

October 10, 2024

Inspection videos are very informative for the customers this is a great idea. Thank you More

by Darlene.toledo
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Toyota of Cedar Park responded

Darlene, Thank you! Christian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

October 10, 2024

Very well ran. Work I had done was completed 15 minutes a heas of schedule More

by fesonderegger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Coyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Toyota of Cedar Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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