Toyota of Cedar Park - Service Center
Cedar Park, TX
1,411 Reviews of Toyota of Cedar Park - Service Center
Like the video of multi point vehicle inspection, wish that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summa that advisor would have told me about the video and the accompanying information. Also wish I could have received the point by point inspection summary in print or downloadable format. Don’t understand why service advisor did not point out the slow leak due to embedded screw in one of the tires. They let me drive the car off the premises with a compromised tire without telling me!!! That info was buried in the video (received after the service) and also not mentioned in the point by point written report. This is a COMMUNICATIONS ISSUE! Additionally, don’t understand why the maintenance required light did not get reset after the oil change. This is a QUALITY CONTROL ISSUE! My impression is that the maintenance technicians do a good job, but their efforts are not adequately communicated to the customer by the advisors. More
Went in for a 20k service checkup - had no problems, quick and easy. Great service. quick and easy. Great service. More
Katherine is awesome. Had a 20K maintenance on my vehicle and was in and out in less than an hour on a busy Saturday. Thank you Katherine and team! Had a 20K maintenance on my vehicle and was in and out in less than an hour on a busy Saturday. Thank you Katherine and team! More
Everyone was very nice, kind, helpful, answered all our questions and explained the procedures well. questions and explained the procedures well. More
Inspection videos are very informative for the customers this is a great idea. Thank you this is a great idea. Thank you More
Very well ran. Work I had done was completed 15 minutes a heas of schedule Work I had done was completed 15 minutes a heas of schedule More