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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,372 Reviews
Call Service Center (512) 379-5692

1,372 Reviews of Toyota of Cedar Park - Service Center

Sort by
October 12, 2023

Customer service is world class. Jacob is amazing. I recommend everyone to bring there Toyota or Lexus here for service, you won’t be disappointed.. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
Report | Print
Oct 14, 2023 -

Toyota of Cedar Park responded

Thanks for the kind words, Richard! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best

October 09, 2023

Service was great. Got text updates. All staff I dealt with were friendly and helpful. Shout out to Cole for excellent service. More

by bschauf26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Oct 14, 2023 -

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the friendly feedback. We hope to see you back at the dealership soon! Take care.

October 07, 2023

Terrible service experience. I will not go back. The wrong service was performed even after I told the advisor in the beginning. They kept my car over 10 hours and numerous wo More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine Dobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Lerma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Donovan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Coffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aliyah Hucks
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Oct 07, 2023 -

Toyota of Cedar Park responded

Thank you for making us aware of your recent experience, . We’d like to assure you our team will fix it and make things right. Please contact the Service Director, PJ Shelley at 512-379-7574. He is available for a call anytime today. Thank you in advance.

October 07, 2023

Great place with great service I will be using this dealership in the future for my car needs More

by 98henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baker, Jacob Freitag
Report | Print
Oct 09, 2023 -

Toyota of Cedar Park responded

We are happy to hear we've earned your business! Please don't hesitate to reach out when you are ready to schedule your next service. Have a great day!

October 07, 2023

Great service today from Cedar Park Toyota! Very quick and efficient, quality service on a Saturday! More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Guerrer
Report | Print
Oct 09, 2023 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was a good one. Thanks for taking the time to review, come back and see us soon!

October 06, 2023

I have been a customer here since the week it opened. Always top notch service! Great staff and flexible service hours. More

by Sonardave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rylance
Report | Print
Oct 07, 2023 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

October 05, 2023

Nothing but excellent service every time I bring my Toyota vehicles to Cedar Park. The service reps always treat me with well and make sure all my questions are answered. More

by dplaborde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

October 05, 2023

Nathan did a great job at explaining what was going on with my care and got it handled fast! More

by Bruce Lay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Baker, Donovan Scandariato
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Oct 05, 2023 -

Toyota of Cedar Park responded

This is what we like to hear, Bruce! Thanks for the awesome feedback. We hope to see you back for all your future automotive needs! Take care.

October 04, 2023

Friendly and prompt service, good communication and they have a very nice and well kept lounge. More

by bcroeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Toyota of Cedar Park responded

Glad to be of service. Thanks for the 5-Star review!

October 03, 2023

Lincoln LeMere was accommodating and helpful. He even took videos of my issue to include with my case. That, to me, is going above and beyond the call of service. He is my go-to guy at this deale More

by sbucaram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln LeMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Rodriguez
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Oct 05, 2023 -

Toyota of Cedar Park responded

Thank you for the 5-star review! We will be sure to pass along the kind words to Lincoln. Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

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