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Toyota of Cedar Park - Service Center

Cedar Park, TX

4.8
1,379 Reviews

1,379 Reviews of Toyota of Cedar Park - Service Center

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March 20, 2023

Very through inspection and review of 70,000 mile service needed. Fast and friendly service. More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Toyota of Cedar Park responded

We are so glad to hear this, James! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

March 18, 2023

Nina was excellent done less than an hr very pleased with service at Toyota of cedar park More

by jdenisenugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Garza
Mar 18, 2023 -

Toyota of Cedar Park responded

We are so glad to hear this! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

March 18, 2023

They were friendly and had my car finished earlier than expected. They kept me updated on the progress of my vehicle. More

by tonyafox95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
Mar 18, 2023 -

Toyota of Cedar Park responded

Thank you for the review and the compliments! Glad we could be of service to you.

March 18, 2023

I brought my vehicle in after installing an aftermarket door lock actuator and discovering that 3 of the doors would not unlock after a couple of days. They tried to charge me $700 for a door lock actuator More

by jav123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Lenzi
Mar 20, 2023 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience at Toyota of Cedar Park. This is not the way we want our customers to be treated. Please allow the Service Manager, Jimmy Wilson, the opportunity to learn more about your experience and correct in any way possible. He is available for a call anytime today. You can reach him at 512-379-7574. Thank you in advance.

March 17, 2023

Courteous and professional customer service. They communicate everything they will be doing and make sure you understand everything before any action taken More

by ysmith13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Freitag
Mar 17, 2023 -

Toyota of Cedar Park responded

Thank you for the amazing 5-star review! We really appreciate your business, and we hope to have you back again in the future!

March 15, 2023

Excellent Hospitality and services . Amy Leffler was very helpful in recent services and providing necessary advise More

by Vinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Leffler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Toyota of Cedar Park responded

Right on, Vinay! This is what we like to hear! Amy is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

March 15, 2023

Had a 7 am appointment. They drove 5 miles listening for a noise. Over 6 hours later they texted me they didn’t hear it. Didn’t tell me truck was ready and didn’t call back More

by dkidwell7517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lenzi
Mar 16, 2023 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience with our service department. We appreciate your feedback and our Service Director, PJ Shelley, would love the opportunity to learn more about your experience in hopes to assist in any way possible. You can reach him at 512-379-7574. Thank you in advance!

March 10, 2023

Megan is highly competent. I appreciated her responsiveness; she is positive & highly professional. I will definitely return for my regular service. More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Wallace
Mar 10, 2023 -

Toyota of Cedar Park responded

Suzanne, thank you for taking the time to leave us this amazing review and 5-star rating! We are so happy that Megan could provide a truly exceptional experience! We hope to have you back again in the future!

March 09, 2023

My service advisor was very friendly and had my vehicle in and out for repair very quickly. He also kept me up to date the whole time it was being worked on. More

by Davidbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln LeMere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Toyota of Cedar Park responded

Thanks for the kind words! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

March 07, 2023

Professional, friendly service is what keeps us coming back for all these years. Thank you More

by bigboats822003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Crisostomo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Toyota of Cedar Park responded

We are so glad to hear this! We strive to give our customers efficient and top-of-the-line service. We hope to see you again soon!

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