Toyota of Cedar Park - Service Center

The best service center I have ever been to. My service advisor, Casey Winfield, was courteous and had all the answers to my questions. Top notch employee.. give this man a raise! I will be back My service advisor, Casey Winfield, was courteous and had all the answers to my questions. Top notch employee.. give this man a raise! I will be back! More

Great customer service. I had my multi point inspection and tire rotation done in under an hour!! I had my multi point inspection and tire rotation done in under an hour!! More

I was disappointed with my recent service experience. I did not get the video that usually comes with the service, even when asking for it, nor did I get the usual car wash either. In addition, the email I did not get the video that usually comes with the service, even when asking for it, nor did I get the usual car wash either. In addition, the email I received with the estimate for the additional recommendations showed that my alignment was fine (green dot); however, I was told when picking up my car that an alignment was needed and completed. I agreed to an alignment, if needed, when dropping my car off however, neither the email with the recommendations or the text from the service advisor mentioned that prior to pick up. Lastly, I was mistakenly charged for the service( oil change/ tire rotation) when I told the service advisor that I had the extended service warranty when dropping off my car. This was at least the second or third time I’ve been mistakenly charged for service that is covered by my extended warranty. The mistaken was corrected however, I do not feel this should be occurring as frequently as it does especially when notifying and confirming the extended service warranty with the service advisor when dropping my car off. Sincerely, A disappointed customer Carol Baisdon More

I have always had a great experience! Service is wonderful and everyone is so helpful. Love my Toyota:) Service is wonderful and everyone is so helpful. Love my Toyota:) More

Excellent and professional service advisor. They provide an initial evaluation at the point of contact and give you a big picture of how the service should provide. They offer video of the revi They provide an initial evaluation at the point of contact and give you a big picture of how the service should provide. They offer video of the review process for your information. More

Our first experience here was wonderful and we decided to come back for repairs on our Rav4. Our second time back was not as lucky. The attendant we were assigned to was very unhelpful. come back for repairs on our Rav4. Our second time back was not as lucky. The attendant we were assigned to was very unhelpful. More

Marvin in the service department clearly explained everything going on with my vehicle, as well as talked me through which things needed to be done immediately and which ones could wait. He was very f everything going on with my vehicle, as well as talked me through which things needed to be done immediately and which ones could wait. He was very friendly and kind. More

Best customer service in Texas, allways greeted with a big friendly smile , great communication fast and quick service the place is so clean and organized kudos to Julie Herrera! big friendly smile , great communication fast and quick service the place is so clean and organized kudos to Julie Herrera! More

Faster than usual service today! Went to the parts counter 2x and no one was there. Left to buy parts somewhere else. Went to the parts counter 2x and no one was there. Left to buy parts somewhere else. More

Great service. The staff was very attentive and helped me get on the road quickly. The staff was very attentive and helped me get on the road quickly. More