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Toyota of Cedar Park - Service Center
Cedar Park, TX
1,391 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,391 Reviews of Toyota of Cedar Park - Service Center
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April 05, 2022
Sean Mackin was an outstanding service guide! He stayed in constant communication and I never wondered what was happening or when I could expect to pick up the vehicle. I appreciate that they d He stayed in constant communication and I never wondered what was happening or when I could expect to pick up the vehicle. I appreciate that they did what they said they would in the timeframe they said they would do it in. I was able to get all my regularly scheduled service done at the same time too. More
by Opie
Employees Worked With
Sean Mackin
April 04, 2022
Prompt, efficient, clean surroundings, personable staff. I use this dealership instead of others because they are reliable and ethical. The facility is always clean, there is never a spot of oil or anythi I use this dealership instead of others because they are reliable and ethical. The facility is always clean, there is never a spot of oil or anything else in the service drives. The company's culture is what keeps me loyal to this dealetship. More
by Chrisking5530
Employees Worked With
Sean Mackin
April 04, 2022
Always courteous and clear about the service. We service both our Toyotas at the Cedar Park dealership. We service both our Toyotas at the Cedar Park dealership. More
by kmbaker
Employees Worked With
April 04, 2022
Awesome experience Finished in less than an hour The girl at drive thru was super helpful I had to arrive an hour earlier than my appointment due to a work call, and they still got me in. And they fin girl at drive thru was super helpful I had to arrive an hour earlier than my appointment due to a work call, and they still got me in. And they finished actually before the time of my scheduled appointment. And the free chocolate cookies were the icing on the cake! Thx! More
by Donald D
Employees Worked With
I don’t remember her name but she was awesome! She was working in service lane at 1:30 on Thursday March 31
April 04, 2022
Exceptional experience with my sales advisor Cody Hager. I would highly recommend Cody to anyone buying a Toyota. Exceptional experience also with Sean Buffaloe who took the time to explain all of our quest I would highly recommend Cody to anyone buying a Toyota. Exceptional experience also with Sean Buffaloe who took the time to explain all of our questions. These two gentleman should hold a course in customer appreciation. Team Lead Jonathan Cornejo is an example of someone who has been erroneously placed in a leadership position that can quickly tarnish the reputation of a great business. On the Toyota of Cedar Park (TCP) website Cornejo explains that he is passionate above sales more so than family and helping others. This delusional sentiment is very apparent in his interactions with customers. Cornejo's excessively conceited and self absorbed attitude of "the sales come first" ruined what would have been a great car buying experience. As Cornejo walked away from my wife and I with a smug smile on his face, his true motivation was very apparent. I wish good luck to Cody and Sean, but I will make sure to explain to anyone within earshot of my voice to avoid TCP due to their management's true core values expressed by Cornejo. More
by frank.williams32
April 04, 2022
Great service ! Just confused about the car maintenance it didn’t need oil change but the car remainder indícate maintenance schedule Just confused about the car maintenance it didn’t need oil change but the car remainder indícate maintenance schedule More
by Jgudino66
Employees Worked With
Kris L Mitchell
April 01, 2022
Made an appointment for a oil change and filter on my 4 Runner. I was very specific when I checked in, I was leaving town for a few days just change oil and filter. One hour and 30 minutes later I get a Runner. I was very specific when I checked in, I was leaving town for a few days just change oil and filter. One hour and 30 minutes later I get a text asking me to authorize $1,800 worth of service items. I found the rep and repeated change the oil and filter. 30 minutes later they call me my car is ready. I asked for a printout of the items they thought I needed. It included spark plugs, flushing the transmission etc. Everyone of the items they said I needed to complete had been done. However; they were not done at that dealership. In other words, it appears they don't look and evaluate, they just take the suggested list and your car, then imply you need major work done. I won't be going back. More
by Stevieto
Employees Worked With
Yajaira Nino
March 31, 2022
Came here for my 10k miles services. Katherine from the Service dept assisted me and she was really great in explaining all my questions. Overall,I am really happy with her service. Katherine from the Service dept assisted me and she was really great in explaining all my questions. Overall,I am really happy with her service. More
by Sandeep
Employees Worked With
