Toyota of Cedar Park - Service Center
Cedar Park, TX
1,370 Reviews of Toyota of Cedar Park - Service Center
Went in for an oil change and a broken driver side plastic power seat controls. This was at 7:00 am. Was told I would have to leave it. Never heard anything all day ! Started calling Nathan, (4times, plastic power seat controls. This was at 7:00 am. Was told I would have to leave it. Never heard anything all day ! Started calling Nathan, (4times, holding for 20 minutes each time). I was told each time he was unavailable and would call me. He never returned my calls. Finally called for service manager. Amazingly, in 5 minutes I received an email with results. At 4:30. Was told I needed fuel line recall. They said they were back ordered. Today when I picked it up, he said the fuel line was repaired. I have no paperwork on it. So, don’t know if it’s fixed or not. Also. Didn’t change the oil change sticker from last time. This all was very frustrating for me. Could I please find out if the fuel lines were fixed? Am I to receive no paperwork on anything? Will I hear from y’all when my part comes in for my seat? Please help! More
Great service and listened and issue resolved. There was damage done at a collision place and they were able to identify it quickly and repair it the same day. Everything was documented and also p There was damage done at a collision place and they were able to identify it quickly and repair it the same day. Everything was documented and also photographed More
Kathrine was my service attendant. She was wonderful! Very professional and courteous. She sets the example for all employees in her industry. She was wonderful! Very professional and courteous. She sets the example for all employees in her industry. More
They are very friendly and keep the customers notified. Very happy Jimmy Wilson is back!!!! Very happy Jimmy Wilson is back!!!! More
As usual Daniel was outstanding. He provided me useful information regarding the purchase of new tires. Also, got a Krystal walk through. 👍 He provided me useful information regarding the purchase of new tires. Also, got a Krystal walk through. 👍 More
Great service. Daniel is the best customer service. Very nice and prompt communication. Recommended. A++ Daniel is the best customer service. Very nice and prompt communication. Recommended. A++ More
Daniel Crisostomo (Service Advisor) at Toyota of Cedar Park provided excellent customer service. He is very knowledgeable and friendly. He has excellent service customer skills and made sure that I was Park provided excellent customer service. He is very knowledgeable and friendly. He has excellent service customer skills and made sure that I was completely satisfied with the service he provided. I would highly recommend him if you are looking for an excellent customer service experience and service advisor. Keep up the excellent work! Kennedy Christopher More