Toyota of Clermont

Authentic Listening Customer Service The overall rating is "excellent" because Jerry, Scott, Erika and George created a team who authentically listened to the purpose of my visit. All m The overall rating is "excellent" because Jerry, Scott, Erika and George created a team who authentically listened to the purpose of my visit. All my questions and concerns were answered. Even though I have been disappointed about the advertisement Toyota sent me by email not being completely fulfilled by the deal, I have to acknowledge the exceptional customer service I received at this dealership. They were all in a good mood as if they enjoyed working for Toyota. It was a breath of fresh air to be assisted by an authentically empathic team. More

My experience was great I gave five stars because my experience was great. It was my first time getting a car and all the information I needed was put out on the table and ex I gave five stars because my experience was great. It was my first time getting a car and all the information I needed was put out on the table and explained thoroughly. The specialist were also very welcoming and joyful people it seemed. Toyota of Clermont is the best dealership in Lake County. More

Toyota Deal Breakers I would like to discuss my disgust with this establishment. Firstly, I called to confirm that the had the vehicle and that they would price match fr I would like to discuss my disgust with this establishment. Firstly, I called to confirm that the had the vehicle and that they would price match from the dealership to dealership .They told me they would, and could even to better. I called 4 times to confirm . With that being said I drove 2 hours from Dunedin to Clermont just for this deal. I was helped by a salesman name Scott and for all intensive purposes I will leave his last name off. We haggled about the price match, and at the end he said he would honor the other dealerships price. He shook my hand and looked me in the eye. When Scott came back with all the paperwork the price had increased by $268.00. I know it sounds like a measly amount but it is completely about the principle. It just goes to show that Toyota of Clermont Does Not Value their customers. They care more about Money than about Honesty and Integrity. It is evident that Toyota of Clermont not only hires those types of people, but has upper management with the same beliefs. I would be ashamed To rectify the situation the GM called me. His name was Greg. He stood behind his staff and said the cars were not completely the same. he said that one had Toyo Guard and one did not . I had just driven 2 hours in the rain with my dad to get this vehicle??? I drove 4 hours round trip. I am not sure in a customer facing relationship why you wouldn't just say," sir you were right and you shouldn't have been treated that way". That will not happen here, and the reason is they flat out Do Not Care. I would not recommend Toyota of Clermont even if you see an online deal. They will NOT HONOR IT. More

Great People! Great Service! Went in for a trade of a 2014 corolla to a 2015 Camry and both times we have loved our experience at Toyota of Clermont. Quick.. Easy... And painless. Went in for a trade of a 2014 corolla to a 2015 Camry and both times we have loved our experience at Toyota of Clermont. Quick.. Easy... And painless. I have and will continue to recommend to anyone looking for a car. Great People and Great Service!! More

quick, friendly, effortless Just took our new Camry in for it's first free oil change and wash and had an awesome experience. It was a smooth, effortless experience and we were i Just took our new Camry in for it's first free oil change and wash and had an awesome experience. It was a smooth, effortless experience and we were in and out both times in less then 5-10 minutes. It was my daughter's first experience dropping off a car for service and I know she's going to get spoiled with this being her first dealership to deal with! More

Best Car Buying Experience Ever! From the moment I arrived, the Toyota of Clermont team was great. No pressure and they took the time to understand my needs, wants and limitations From the moment I arrived, the Toyota of Clermont team was great. No pressure and they took the time to understand my needs, wants and limitations. Keeping all of that in mind, I was able to bring home my first new car in 31 years! Thank you to EVERYONE! More

Excellent experience Everyone was very helpful and ready to please. Thankyou!! We test drove several cars and selected the lift back PRIUS. It is just what we were looking Everyone was very helpful and ready to please. Thankyou!! We test drove several cars and selected the lift back PRIUS. It is just what we were looking fore. More

Highlander 2015 Excellent service from all, from the receiving personnel to finance, specially JC and Rebeca. They made sure everything was to my entirely satisfactio Excellent service from all, from the receiving personnel to finance, specially JC and Rebeca. They made sure everything was to my entirely satisfaction until I left the dealer. More

Great Customer Service They were excellent at helping me and my needs. They kept in mind my bills and when I said if they can lower the payments they tooled that into consid They were excellent at helping me and my needs. They kept in mind my bills and when I said if they can lower the payments they tooled that into consideration. More

Amazing I just got my first car today and I got to say the experience was nerve wracking at first. However, Jean Carlos, Scott, Benjamin and Aimee helped me s I just got my first car today and I got to say the experience was nerve wracking at first. However, Jean Carlos, Scott, Benjamin and Aimee helped me so much that towards the end they helped me find the perfect car for my needs at this moment and time. They helped work with me on the price of the car and ended up saving me thousands of dollars. The personalities and team work of this dealership is what made me decide already that I will be visiting them again when I need a car. More