Toyota of Clermont

Beware of this dealership. I always email dealerships first to get a feel for their level of service. If they are helpful and accommodating then I will go in but if they offer I always email dealerships first to get a feel for their level of service. If they are helpful and accommodating then I will go in but if they offer a lot of resistance and games then I know to steer clear and Toyota of Clermont is one to keep clear of. They have posted on their website you can buy cars online but when I actually emailed them for pricing information Internet Sales Director Felix Ramos told me he won't tell me pricing unless I come in, which kind of defeats the whole point of having an Internet sales department. In my experience companies that do this are bait and switch types and play numbers games and try to milk every last cent out of you in a very dishonest way. He actually told me upfront that I'm not serious about getting a car I'm just "shopping." His loss because I'm buying a car tomorrow in cash. Avoid Toyota of Clermont at all costs. More

So I brought my 2017 Tacoma in for a recall on the 3rd brake light and transmission work , it spent several months there , when i picked it up it was dirty like it sat in acid rain and had several scratch brake light and transmission work , it spent several months there , when i picked it up it was dirty like it sat in acid rain and had several scratches over it , as i started to drive it engine light came on and read code PO430 , That code is for catalytic converter and o2 sensors , which i thing were swapped into someone else's vehicle , cause i found a persons info in my vehicle More

BUYER BEWARE! I brought my car last weekend to have it serviced. It was there for a total of 4.5 hours and all they did was an alignment, oil change and induction/ I brought my car last weekend to have it serviced. It was there for a total of 4.5 hours and all they did was an alignment, oil change and induction/injection service. I started to drive home that day and noticed they didn’t correct the alignment like they say they did. So I brought it back and waited another hour and it was still not corrected. Yesterday they had me bring my car back in to make it right and said the steering will just needed to be adjusted. Which is what they should’ve done last weekend. The shop foreman shouldn’t have needed to get involved to do a simple alignment. Today I noticed a long scratch across the back end of my car that wasn’t there before. It’s faint but nonetheless something I’m going to have to pay for out of my own pocket to fix now. All because I wanted to patronize this business. Talk about a headache! Updated: it seems that they make fake accounts to write good reviews on here as well. More

Excelente servicio a Carlos, Valeria y Brian. Fueron muy serviciales en todo el proceso 👍🏼 Buenas noches Fueron muy serviciales en todo el proceso 👍🏼 Buenas noches More

The General Manager Nick Petrone, is a rude, condescending misogynistic pig. All I can hope is that some day, someone bestows Nick and Sales Director Benjamin Lewis, the same courtesy they best condescending misogynistic pig. All I can hope is that some day, someone bestows Nick and Sales Director Benjamin Lewis, the same courtesy they bestowed on me. Nick allowed his salesman and sales director Ben to take zero responsibility for their mistake and tried to put the onus on me. He did not like the fact that I did not cower to his aggressive, rude and bullying behavior. He tried to gaslight me by saying I was the aggressive and rude one. I honestly don't know how he has not been fired after all the bad reviews he received on multiple platforms including the BBB, I guess the owners of this TOYOTA franchise don;t care. Which is unfortunate for them, because this loss of business is not just one SUV. I was going to be a fleet customer for my business within the next year. But I will bring my personal and companies business elsewhere. Don't EVER go to this dealership! More

I have been going to Toyota of Clermont for several years with my Lexus RX350 for oil changes and other needed maintenance. I have been going to the dealership for what, I believed, was a higher standard of with my Lexus RX350 for oil changes and other needed maintenance. I have been going to the dealership for what, I believed, was a higher standard of care. But, recently, I have begun to seriously doubt this. When getting an oil change, I always ask them about the engine air filter. Since late 2019 they have always replied that they have checked the air filter and that it is fine. I have become increasingly more concerned with each oil change expecting them to say that the air filter needs changing. On 7/6/22 I went again for an oil change. I get synthetic oil and get it changed every 10,000 miles. This time I specifically asked them to change the filter and let me see what the old one looked liked. The service advisor, Owen (284909), came back with a picture of the engine air filter. It was black with dirt! This did not happen over 10,000 miles. A couple of other "red flags" went up. First, they did not reset the "need oil change" indicator on the car. In fairness, that is the first time that has happened. Second, I also had the in-cabin air filter changed. When I turned on the air conditioning it started to make an unusual noise. The service advisor pulled out the filter and removed some leaves. Now, I ask you, should that not have been done before I got my car back? Now, I do not like to leave bad reviews on the internet. I tried to find a source to go to at Toyota of Clermont but could not find one. Glenn Hawkins, customer # 241932 More

3000$ over the price after all taxes for Toyota Corolla Cross and I got Hard inquiries whiteout my accept. They lie customers. Cross and I got Hard inquiries whiteout my accept. They lie customers. More

I whent to get it a set of key batteries for my Toyota and Sell me an old set no last me 3 days an over charged de price Same batteries at dollar store, 1.25 The diler just tell me there's no warranty and Sell me an old set no last me 3 days an over charged de price Same batteries at dollar store, 1.25 The diler just tell me there's no warranty after I pay $17:10 for a set of , not original Toyota , Was a fake batteries, so be carefully never get any electronics from that diler. More

Im visited this dealer for do maintenance . When is finished is called me and im in the living room waiting. But when i go back to my suv somebody to the maintenance stolen my charger for air When is finished is called me and im in the living room waiting. But when i go back to my suv somebody to the maintenance stolen my charger for air pods apple is not allright. Howvi can trust this dealer in clermont? No way. I spoke to the manager so he gave me the regular charger but isn't the same. Im very mad and not going to this dealer no more. First time look what happened. What is next.? More

The guy who showed us our cars was great. He showed me the newest highlander model and took my husband on a test drive in a truck. While waiting inside I talked to a finance manager about tra He showed me the newest highlander model and took my husband on a test drive in a truck. While waiting inside I talked to a finance manager about trading in my lease which is a toyota highlander, and its residual. Keith had very very little to say to me. When my husband came back from his test drive he said I'm not interested in the truck and we just wanted to know about the lease. All of a sudden, Kevin was quite chatty! He just needed a man around to talk to. Of course he decided to say that my car was worth only what our buy out was, which we of course knew was not true. He mentioned a leasing up discount program, but didn't gave anything to say about what that meant. Seems there is no discount program. I understand the market climate, but not being able to talk to a woman about HER car without her husband there is a huge deal-breaker. More