Toyota of Corvallis
Corvallis, OR
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I have been a Toyota customer since 1989 and a Toyota of Corvallis customer since 2016. After moving to Corvallis, I have had all my vehicles serviced there and I have bought three Toyotas from them. Before Corvallis customer since 2016. After moving to Corvallis, I have had all my vehicles serviced there and I have bought three Toyotas from them. Before the pandemic Toyota of Corvallis was the best dealership--sales and service--I had ever experienced. Sales people were courteous, back-office people were prompt and didn't force up-selling. Basic maintenance appointments were completed in close to an hour. Post pandemic Toyota of Corvallis is the worst. Twice in the last year it has taken over 2 hours for an oil change and they don't get around to washing the car. Last week I went to trade in my truck for a RAV 4 Hybrid. I made and appointment and let the sales person know I had 2 hours to complete the transaction. Two hours later, the deal wasn't finished and they handed me off to the documents guy who was impolite and unprepared. I started to walk out, but the dealership manager intervened and we finally completed the paperwork 45 minutes after my deadline.. A very disappointing experience. More
Bryant has helped us on two occasions! He is thorough, professional, friendly and very knowledgeable and has a great sense of humor! We will be back because of the wonderful service and B He is thorough, professional, friendly and very knowledgeable and has a great sense of humor! We will be back because of the wonderful service and Bryant! He is an amazing representative for your company! Thanks Bryant and thanks Toyota!!! More
Shuttle service drove me home and picked me up when my car repair was complete. Repair was completed by time promised.That is great customer service! car repair was complete. Repair was completed by time promised.That is great customer service! More
Perhaps don't notify customer that their vehicle is ready for pick up before it actually is. I think you're clocking the job out when the service tech is done, but the vehicle isn't really ready to pick up u for pick up before it actually is. I think you're clocking the job out when the service tech is done, but the vehicle isn't really ready to pick up until the car wash is done too. More
Always prompt and prepared. Pleasant and accommodating. Attentive to detail and respectful of my car. A ten-year customer. Pleasant and accommodating. Attentive to detail and respectful of my car. A ten-year customer. More
Toyota of Corvallis services my Lexus RX 350 which is super convenient. Their service is comprehensive, courteous, and dependable and provides peace of mind to this senior driver and car owner. super convenient. Their service is comprehensive, courteous, and dependable and provides peace of mind to this senior driver and car owner. More
Corvallis Toyota staff are respectful, kind, and friendly. They patiently answered my questions and were transparent with the service costs. We are a one-car family, and the complimentary shuttle tr friendly. They patiently answered my questions and were transparent with the service costs. We are a one-car family, and the complimentary shuttle truly helped our family with transportation within Corvallis. We had a great experience at Corvallis Toyota. More