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Toyota of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.3
981 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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2610 Forest Ln

Dallas, TX

75234

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Showing 981 reviews

January 29, 2026

The service was amazing and fast! I was out of there in 45 minutes! Denontrei was very helpful through the whole process and answered all my questions thoroughly! More

by sophie.chowdhury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denontrei
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January 22, 2026

Excellent and efficient customer experience from Sales to Service - with Jaymes Becker (Sales and Lease Manager) and Brian Tulla (Service Advisor) leading the way! More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaymes Becker, Brian Tulla
Report | Print
January 13, 2026

Daniel this representative that handled my work took amazing care of me. I have a sensitive situation that requires extra care while handling and a mistake was made during the routine maintenance. But D More

by arredondo199520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stephenson
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December 31, 2025

I really like it. I never had any problems. they always help with the right things and they have their right answers. More

by Ramon Galarza
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mia
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December 10, 2025

Do not buy here they lie about cars having no accidents supposedly brand new do not waste your time or money!!!!! More

by mariadsifuented
Sales Price Transparency
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Purchase Time
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Recommend Dealer
No
Employees Worked With
All of them
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Dec 17, 2025 -

Toyota of Dallas responded

We are concerned to hear about your experience. Your trust is important to us, and we understand your frustration. We take concerns about transparency in our vehicle descriptions seriously and would appreciate the opportunity to learn more about your experience. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss your specific situation and work toward a resolution.

December 07, 2025

Daniel the guy that was helping me had the best costumer service since the beginning of my visit kudos to him.. More

by Ibanezpaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Dec 11, 2025 -

Toyota of Dallas responded

We are absolutely thrilled to hear about your wonderful experience with our team member who provided exceptional service throughout your visit. Your recognition of outstanding customer service from the very start of your time with us truly means the world to us. We take great pride in our team's dedication to delivering the highest level of care and attention to each valued customer. Your kind words will certainly be shared with our team as they reflect the commitment to excellence we strive for every day.

December 05, 2025

Great service today from Zahid. Will follow up for my other service needs. I was in and out without hassle. More

by Rjm1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
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Dec 10, 2025 -

Toyota of Dallas responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you received excellent service and that your visit was smooth and efficient. It's wonderful to know that our team member provided you with the quality care you deserved. We truly appreciate your confidence in us and look forward to serving you again for your future automotive needs. Your satisfaction means everything to us, and we're grateful for customers like you who take the time to recognize outstanding service.

December 03, 2025

Joe helped us and he charged me $90 for a $30 oil change. I came to find this out later, but it still ticked me off that I found out that I was being charged 3x the price. More

by 4Runner buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Dec 08, 2025 -

Toyota of Dallas responded

We take your feedback seriously about the pricing concerns during your recent service visit. Pricing transparency is important to us, and we want to ensure all customers feel confident about the services they receive. We would appreciate the opportunity to review your service experience and discuss this matter further. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can address your concerns directly.

November 30, 2025

Jacob was very helpful during my visit. Walked through the services we were doing and gave me an accurate time estimate from beginning. More

by doug.jones9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Caudle
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Dec 18, 2025 -

Toyota of Dallas responded

Thank you for the positive feedback! We're glad Jacob provided excellent service, clear communication about the work being done, and accurate timing. We appreciate you sharing your experience at Toyota of Dallas.

November 30, 2025

Dealership was very helpful and attentive to our needs. They got us the exact car we wanted and were gracious and patient. More

by kristintarlas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izhar Karim
Report | Print
Dec 17, 2025 -

Toyota of Dallas responded

Thank you for your wonderful feedback! We're thrilled that our team was helpful and attentive, and that we found exactly the car you wanted. Your satisfaction means everything to us, and we appreciate you sharing your positive experience. We look forward to serving you again!

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