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Toyota of Dallas

Dallas, TX

4.3
952 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 952 reviews

September 18, 2025

Hanna helped me a lot, and Told me all I needed for my car. Hanna 5 starts! More

by mariapfabrega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hanna
September 14, 2025

The customer service was amazing! Desirae Thompson made me feel welcomed and handled all of my needs . I was in and out in no time . More

by Pcassana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Thompson
September 11, 2025

Zahid is awesome. There's a push for unnecessary services but understandable due to economy. I left a note to check rattling, but it was not checked as another appoint More

by joeldsan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zahid
September 10, 2025

Zahid did a good job in handling the Toyota extended warranty for my 2017 Highlander More

by Billbaldwin3321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
September 07, 2025

Mr.Zahid Khahsar was very friendly and professional we like to come again and see him again to help More

by naseemali2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid Khahsar
September 05, 2025

I really like the service at Toyota of Dallas because kind and great customer service More

by chenda_g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slfredo
Sep 05, 2025 -

chenda_g responded

Thank you

August 31, 2025

Good place to buy car Nice personal good customer service Take care people good management More

by Scontreras520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Vásquez
Sep 17, 2025 -

Toyota of Dallas responded

We are thrilled to hear about your positive experience with our team. It means so much to know that you found our location to be an excellent place for your car purchase. Your feedback about our staff providing quality personal attention and excellent customer service truly brightens our day. We take pride in caring for each customer and maintaining strong leadership, so knowing that these efforts made a difference in your experience is wonderful to hear. Thank you for choosing Toyota of Dallas and for sharing your kind words about your visit.

August 30, 2025

Brian was a great service advisor ! Meet all of our needs and concerns. Speedy service More

by Tiara
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
Sep 16, 2025 -

Toyota of Dallas responded

Thank you for your review! We are thrilled to hear about your positive experience with our service team. It sounds like you received exactly the kind of attentive care and efficient support that every customer deserves. We understand how important it is to have all your needs and concerns addressed thoroughly, and we are pleased that happened during your visit. Your feedback about the quick turnaround time is especially meaningful to us. We truly appreciate you taking the time to share your experience.

August 28, 2025

The salesman, manager and finance professionals were all friendly and listened to the parameters that had to be met for me to make a deal. Actually, this was the smoothest process I’ve ever experienced in p More

by mecpesnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bui
Sep 16, 2025 -

Toyota of Dallas responded

Thank you for taking the time to share your experience. We are thrilled to hear that our team members across sales, management, and finance all provided the friendly service you deserved. It means so much to know that everyone took the time to understand your specific needs and worked within your requirements. We take great pride in making the vehicle purchasing experience as seamless as possible, and we are delighted that this was the smoothest process you have ever had when buying a vehicle. Your feedback truly highlights what we strive for every day, and we appreciate you choosing us for such an important purchase.

August 26, 2025

If I could give ZERO stars, I would. Toyota of Dallas is the definition of bait-and-switch. They texted me directly a written out-the-door deal for $67,000 on a Tundra. I drove all the w More

by Moey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
Sep 11, 2025 -

Toyota of Dallas responded

Your concerns are noted and we understand your frustration. We are sorry to hear that you feel this way about your experience. The situation you've described is certainly not the experience we want any customer to have. We take all feedback seriously and want to ensure that concerns like yours are properly addressed. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss this matter further and work toward a resolution. We appreciate you taking the time to share your experience with us.

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