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Toyota of Dallas
Dallas, TX
985 Reviews
At Toyota of Dallas, we set high standards for our team, and the result is a better service experience for our customers. We know that our patrons value honesty, quality and professionalism, and we've dedicated ourselves to surpassing their expectations and providing a high level of customer service that separates us from other dealerships in Dallas. We're not just a leading Dallas Toyota dealer; residents from cities like Richardson, Garland, Carrollton, Plano and Irving have also made us their top choice when it comes to purchasing a new or used Toyota or receiving auto repair service. We have been family owned and operated since the store opened in 1975, and we have earned several Toyota President's Awards during the store's lifetime. Our commitment to providing excellent service, Texas-sized discounts and true Texas hospitality keep our customers coming back time and time again!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Showing 985 reviews
March 04, 2026
Service is quite bad if you have to do any sort of diagnostics. They charged a $100 diagnostic fee and just rephrased the issue I had already told them after the diagnosis. Went in to get my transmiss diagnostics. They charged a $100 diagnostic fee and just rephrased the issue I had already told them after the diagnosis. Went in to get my transmission checked and they didn't provide any details of what diagnoses they did. Simply said that the transmission needs to be replaced. Doesn't look like they opened it to check anything. When I took the car back, the cabin air filter and glove box was lying in the passenger seat and was not put back in place More
by brf
Employees Worked With
Izzy
March 04, 2026
Terrible service. The service person I had said once you decline your services on the inspection we can pull your car up. I only came there for an oil change. You can’ The service person I had said once you decline your services on the inspection we can pull your car up. I only came there for an oil change. You can’t tell me you will hold my car until I approve or decline a service inspection I never signed up to have. I’m not declining something that I had no idea if Yall broke, bc it’s no way my car was damaged like that. Rude, unprofessional, and pressuring the customer is a complete no for me. More
by Bunny Foster
Employees Worked With
Lessette
January 29, 2026
The service was amazing and fast! I was out of there in 45 minutes! Denontrei was very helpful through the whole process and answered all my questions thoroughly! I was out of there in 45 minutes! Denontrei was very helpful through the whole process and answered all my questions thoroughly! More
by sophie.chowdhury
Employees Worked With
Denontrei
January 22, 2026
Excellent and efficient customer experience from Sales to Service - with Jaymes Becker (Sales and Lease Manager) and Brian Tulla (Service Advisor) leading the way! Service - with Jaymes Becker (Sales and Lease Manager) and Brian Tulla (Service Advisor) leading the way! More
by AP
Employees Worked With
Jaymes Becker, Brian Tulla
January 13, 2026
Daniel this representative that handled my work took amazing care of me. I have a sensitive situation that requires extra care while handling and a mistake was made during the routine maintenance. But D amazing care of me. I have a sensitive situation that requires extra care while handling and a mistake was made during the routine maintenance. But Daniel never panicked and assisted me the entire why and reassured me he would handle all of it. Amazing work and will for sure reach out to him for any further needs that may come up. More
by arredondo199520
Employees Worked With
Daniel Stephenson
