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Toyota of Dallas

Dallas, TX

4.3
950 Reviews

2610 Forest Ln

Dallas, TX

75234

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Showing 950 reviews

September 11, 2025

Zahid is awesome. There's a push for unnecessary services but understandable due to economy. I left a note to check rattling, but it was not checked as another appoint More

by joeldsan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zahid
September 10, 2025

Zahid did a good job in handling the Toyota extended warranty for my 2017 Highlander More

by Billbaldwin3321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid
September 07, 2025

Mr.Zahid Khahsar was very friendly and professional we like to come again and see him again to help More

by naseemali2257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zahid Khahsar
September 05, 2025

I really like the service at Toyota of Dallas because kind and great customer service More

by chenda_g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slfredo
Sep 05, 2025 -

chenda_g responded

Thank you

August 31, 2025

Good place to buy car Nice personal good customer service Take care people good management More

by Scontreras520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Vásquez
August 30, 2025

Brian was a great service advisor ! Meet all of our needs and concerns. Speedy service More

by Tiara
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Tulla
August 28, 2025

The salesman, manager and finance professionals were all friendly and listened to the parameters that had to be met for me to make a deal. Actually, this was the smoothest process I’ve ever experienced in p More

by mecpesnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bui
August 26, 2025

If I could give ZERO stars, I would. Toyota of Dallas is the definition of bait-and-switch. They texted me directly a written out-the-door deal for $67,000 on a Tundra. I drove all the w More

by Moey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
Sep 11, 2025 -

Toyota of Dallas responded

Your concerns are noted and we understand your frustration. We are sorry to hear that you feel this way about your experience. The situation you've described is certainly not the experience we want any customer to have. We take all feedback seriously and want to ensure that concerns like yours are properly addressed. Please contact our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss this matter further and work toward a resolution. We appreciate you taking the time to share your experience with us.

August 26, 2025

Dealership is ok the service not so much, atleast offer to wash the cars as other dealers do More

by sanmuriuki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Sep 11, 2025 -

Toyota of Dallas responded

Thank you for bringing this to our attention. We understand your frustration and appreciate you taking the time to share your feedback with us. We value your input as it helps us identify areas where we can enhance our customer experience. We are sorry to hear that you are not fully satisfied with your service visit, and we take your concerns seriously. Please reach out to our Customer Relations Manager, Vianney Pedroza, at VPedroza@vtaig.com so we can discuss how we can better serve you in the future.

August 21, 2025

Henry, my service manager was excellent. Also Reggie might go to mechanic is always excellent. The reason I go to Toyota of Dallas is Reggie great mechanic More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie and Henry, my service manager
Sep 05, 2025 -

Toyota of Dallas responded

We are honored to receive your wonderful feedback, Rich. It means so much to hear that your service manager provided excellent care during your visit. We're also thrilled that our mechanic continues to deliver outstanding work that keeps you coming back to Toyota of Dallas. Your trust in our team and your loyalty as a customer truly make our day. Thank you for taking the time to share your positive experience with us.

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