Toyota of Dartmouth

My experience was overall satisfactory. The staff was friendly, professional and very courteous. I would definetely refer this dealership to family and friends and for any future purchases. friendly, professional and very courteous. I would definetely refer this dealership to family and friends and for any future purchases. More

Chris made buying a car a pleasurable, effortless experience for me AND buying a car is something I hate to do! I was impressed by all the people that I dealt with there. experience for me AND buying a car is something I hate to do! I was impressed by all the people that I dealt with there. More

Gary was very nice and helpful however Jason Gold was Gary was very nice and helpful however Jason Gold was very rude; so rude that even my 10 year old sister and 13 year old brother noticed it as well. Gary was very nice and helpful however Jason Gold was very rude; so rude that even my 10 year old sister and 13 year old brother noticed it as well. He made faces at me as if everything was my fault when I was trying to be kind and not get anyone in this dealership fired. I understand that this is a business but the only person I would send if I even send anyone to this dealership is my worst enemy. Very poor customer service on his part and I KNOW that he should either get fired or retake his courses on ethics and customer service. More

Toyota of Dartmouth is an excellent dealership. Extra thanks to Marguita Baker. She was great!! No pressure and extremely helpful. She showed me a few cars and took the time to take me on a test drive. thanks to Marguita Baker. She was great!! No pressure and extremely helpful. She showed me a few cars and took the time to take me on a test drive. I never had to wait for service. I purchased a Toyota RAV 4 and I am very happy with it. More

Thirteen years in the same car had to come to an end. My husband and I had a crossover type in mind and a budget to stick too. After a month long search and numerous visits to every dealership on the southc husband and I had a crossover type in mind and a budget to stick too. After a month long search and numerous visits to every dealership on the southcoast( Honda,Madza,Ford etc), Toyota Of Dartmouth sold us the perfect car. The 2012 Venza is a great crossover vehicle that drives like a car but has plenty of room and is comfortable for my 6'2+ men in my family. The price was right on budget also! The sales person, Bryan Bandarra was professional, courteous, honest and willing to do all he could to meet our budget and needs without the pressure that most salespersons gave us while on our search. I would recommend this dealership on Bryan's performance,the deal that was given us and the financial officer was also very pleasant. Lastly, our son had bought his first car last winter from Bryan and he made so easy and stress free for him also. I will highly recommend Toyota Of Dartmouth and Bryan Bandarra to all my family and friends. More

The entire purchasing experience was the best I have ever had in 40+ years of buying personal autos. Since I live over 100 miles away, a lot was done on the phone and everyone was very helpful at locating th had in 40+ years of buying personal autos. Since I live over 100 miles away, a lot was done on the phone and everyone was very helpful at locating the exact model, color and options that I wanted. A matching vehicle was located and upon my payment of a deposit it was transferred to the Toyota of Dartmouth lot. Everything was confirmed prior to my visit to test drive and purchase. Upon my arrival, all was exactly as described and the in-person experience was even better than the telephone experience. The deal was closed at a very substantially lower price than I could find locally. The next day, they drove my car to Connecticut, registered it and delivered it to my door at no extra charge. I would gladly drive over 100 miles to do business with Toyota of Dartmouth again. I cannot imagine a better experience in all respects. More

We checked out several Toyota dealers, one the was much closer to our house and another when we probably could have received a slightly better deal but we decided to go with Toyota of Dartmouth because of closer to our house and another when we probably could have received a slightly better deal but we decided to go with Toyota of Dartmouth because of Marquita Baker. She was the sales rep we dealt with and she made the buying experience very comfortable and enjoyable. Dealing with car sales people are not something anyone looks forward to but Marquita gave us an experience we did not expect she was very low pressure, hones and genuine. I would recommend he to anyone. She is the main reason we bought here. She sold us 2 cars, one for me and my mother. My mother did not want to deal with anyone but Marquita. More

this is the second car i have purchased from Chris and my experience was the best it could be he was ,polite , courteous, very knowledgeable,I feel he went above and beyond what any experience that I ever ha experience was the best it could be he was ,polite , courteous, very knowledgeable,I feel he went above and beyond what any experience that I ever had buying a new car,and the service department is as good as any i have had the pleasure of doing business with,and would recommend tthis dealership to any one.the reason for this review is I was asked for this by Chris. and another employee to make a fair and honesat review of my ezperience. ALDAM T TESSIER AND JOAN TESSIER More

Everything from the service to test driving the car to signing it over to me was fast, easy and very helpful. He was really great! signing it over to me was fast, easy and very helpful. He was really great! More

They started off by saying my husband was approved for a vehicle to get us into the dealership. We arrive and Paula Macedo had the day off so they gave us to Jeff Mccabe to help us out. At this point Jeff vehicle to get us into the dealership. We arrive and Paula Macedo had the day off so they gave us to Jeff Mccabe to help us out. At this point Jeff Mccabe knew nothing about us and wanted to run our credit report for the 2nd time which I told him no and shock of all shocks he didn't listen. He came back asking us what we wanted to get into for a vehicle. We wanted a used vehicle with a 200- 250 $ payment He told us that was unreasonable that NO ONE has a payment of 200-250$ we couldn't get into a vehicle for under 350$ I stated that is almost double what we wanted to pay and he said no it wasnt it was 350$ He was arrogant and rude. We left at that point knowing this person was obviously not going to try to work with us. I sent Paula Macedo an email telling her of his rudeness and received nothing back from her. I did though receive a arrogant email from Jeff Mccabe telling me to not hate him for being truthful. Once again being an arrogant individual. I then contact via email again Paula Macedo to see if there is any vehicle we can get into she was looking into it. Then I receive another childish email from Jeff Mccabe stating "CONGRATS" ( which I knew wasn't happening because I was dealing with Paula Macedo) only to open the email that was sent directly from Dartmouth Toyota to see it only say "LOL" from the desk of Jeff Mccabe. I was so irrate that I called Paula Macedo who at first didnt believe me till she pulled up the information on their internet system. At that point she said she would deal with it because she was his manager. She called me back 10 mins later saying she could get us into a car for 299$ the lowest I said I would get back to her. In the mean time I am speaking to her through emails I asked her what happened to the other problem how was it dealt with. Paula Macedo played innocent saying she didnt know what I was talking about. When I said Jeff Mccabe she said he doesnt work here anymore. I highly doubt that seeing he is still listed on their website. At that point I called Falmouth Toyota who gave me the information to report them to The Toyota Corporation directly. The full report was filed and I am glad that I went to Falmouth Toyota because they got us into a car instantly at the price we were looking for. STay away from the lies that Dartmouth Toyota sells! They still send me emails stating they can get me into a car at the price I want which they LIE intil they get you into their building trying to get you into a much more expensive payment. More