Toyota of Deerfield Beach

Rati was amazing, very considerate of my wants and needs and got me the price I felt comfortable with. Aj was also very supportive. Yay! and got me the price I felt comfortable with. Aj was also very supportive. Yay! More

Very good service, excellent on time, good customer service, i always recommend this dealer to all my friends service, i always recommend this dealer to all my friends More

The staff was very friendly and professional. They really helped my husband and I in every way, and made our experience pleasant. They really helped my husband and I in every way, and made our experience pleasant. More

The car buying experience of this dealership was very good. The salesman Julian was friendly, knowledgeable, professional, not real pushy, which I like. The finance people were great. Even the service de good. The salesman Julian was friendly, knowledgeable, professional, not real pushy, which I like. The finance people were great. Even the service department took the time to show me some controls on my car I didn’t understand. They were happy to do it. The people in this dealership all seemed well, trained, polite, professional, friendly. It’s a great place to buy a car. More

Very good service advisor, car was ready when promised. Good service. Dealership was clean. I'm in the market for a new car, I spent some time looking at the new cars in the showroom, surprised no one even Good service. Dealership was clean. I'm in the market for a new car, I spent some time looking at the new cars in the showroom, surprised no one even asked if I was interested in a particular car. More

Toyota of Deerfield Beach, Service Dept and Service Advisor, Phil Papantonio, provided excellent services. Phil was professional, polite, and his follow up courteous made for a 5 star service experienc Advisor, Phil Papantonio, provided excellent services. Phil was professional, polite, and his follow up courteous made for a 5 star service experience. I highly recommend Toyota of Deerfield Beach. More

Had an amazing buying experience and just took my car in for its first 5k service. Toyota of Deerfield Beach makes service a snap. The appointment time was honored, and the routine service was completed in for its first 5k service. Toyota of Deerfield Beach makes service a snap. The appointment time was honored, and the routine service was completed in less than an hour! While we waited, we enjoyed complimentary hot beverages (we chose cocoa) and relaxed in a quiet and comfortable environment. A+ More

Helpful and professional team. Rati assisted me today and was able to accommodate me in all my needs in a timely manner. Rati assisted me today and was able to accommodate me in all my needs in a timely manner. More

Outstanding customer service! Fast and accurate delivery! Understand communication skills and very courteous! His name is HERSH HORACE. Fast and accurate delivery! Understand communication skills and very courteous! His name is HERSH HORACE. More

I am a current Toyota lease customer and am reaching out regarding a frustrating experience I have had with my dealership while attempting to understand my lease-end options. My lease still has approxima regarding a frustrating experience I have had with my dealership while attempting to understand my lease-end options. My lease still has approximately 10 months remaining, and I have been trying to obtain general information regarding a potential lease buyout and financing options so that I can plan ahead. I fully understand that future financing terms cannot be guaranteed and that my credit profile and lender programs may change before the lease ends. However, despite multiple attempts to ask reasonable questions regarding potential financing scenarios, typical APR ranges for highly qualified borrowers, and lease-end purchase options, I have been unable to receive any meaningful information. Instead, I am repeatedly told only that my credit could change in the future or asked what monthly payment I would like to have. I am not requesting a financing commitment, approval, or guarantee. I am simply seeking general information that would help me make informed financial decisions as my lease approaches maturity. Additionally, when I attempted to escalate my concerns within the dealership, I was unable to obtain contact information for management personnel who could address the issue. My concern is not that the dealership declined to guarantee future financing terms. Rather, it is that they appear unwilling to provide even general educational information or reasonable estimates that would help a current Toyota customer understand available options. I would appreciate Toyota's review of this situation and clarification regarding whether this approach is consistent with Toyota's expectations for dealership customer service and transparency. More