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Toyota of Deerfield Beach

Deerfield Beach, FL

4.7
1,999 Reviews

1441 South Federal Highway

Deerfield Beach, FL

33441

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Showing 1,999 reviews

March 14, 2019

Excellent Service Our service representative, Faith, was vey efficient, proficient and a pleasure to work with. My experience with the service department was excellent. More

by carolcapp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faith, Service Representative
March 08, 2019

New Truck Purchase Very personable and likeable staff. Considerate, understanding, caring, polite and professional. Thanks again to Marianne, Ed and Ingrid for a pleasan More

by Steven L58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marianne Lattel and Ingrid Campos., Edward Malec
March 08, 2019

Excellent service My service representative Lorenzo Long Made my experience servicing my vehicle extremely effortless . He has vast experience in the service depart More

by Sharon888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo Long
March 07, 2019

Not good I make an appointment, but the time I reached there no one knows about my appointment, after switching couple of people 1 lady came to help me, she wa More

by Tahrinsm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richhie
Mar 07, 2019 -

Toyota of Deerfield Beach responded

Hello Tahrinsm, We are sorry to hear we have let you down and for the confusion regarding your appointment. Please contact our service director, Darren Palmer, to further discuss the dent you found on your vehicle. We inspect every vehicle upon arrival and everything is captured on camera during your vehicle visit. If the dealership is responsible for your dent, we certainly will be responsible for any repair. Thank you.

March 04, 2019

Way too long of a wait and overpriced I arrived at the dealership service center at 9:40am for regular oil change, rotation of the tires, and front breaks to be replaced. After checking I More

by Tallie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffery Wade
Mar 04, 2019 -

Toyota of Deerfield Beach responded

Hello Tallie, We are sorry that your service took longer than anticipated and there were additional costs. We certainly would like you to continue your business at Toyota of Deerfield Beach. I have sent your review to the service management team to contact you in effort to resolve these issues. Thank you.

March 02, 2019

my experience It was fun even though we were tired, there was no pressure. Our first idea was to buy a SUV but the guys helped us to find a good deal according to o More

by Noejc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Charlitte, Jason Baptiste
March 01, 2019

Fly in drive out My salesman was good. Very knowledgeable. He picked me up at airport and brought me to dealership. What I was disappointed about was that paperwork wa More

by Kctopc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike komlo (finance), Jason Baptiste
Mar 01, 2019 -

Toyota of Deerfield Beach responded

Hello, Thank you for your feedback. We apologize that we were not more organized and prepared for the paperwork. There are many pieces of information that is needed to prepare the paperwork in advance and we should have done a better job at getting this information before your arrival. It is policy that insurance is obtained before leaving the dealership, this is for your protection, and required. I have notified our sales management team to promptly respond to the tag and answer any questions. We appreciate your business and will make an effort to be more efficient and prepared in the future. Thank you, Toyota of Deerfield Beach

February 28, 2019

revies It was a nice environment with sales staff not aggressive fair price no games good trade in value worth the drive up from the south Fort Lauderdale More

by Holyoke Mike68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veruska Bermejo, Alex Williams, Suzette Sinclair
February 27, 2019

Great customer service they did a great job Mike was the adviser service he had a good undertanding of the situación on the same day with efficiency Thank so much I will come back shortly More

by Clau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service adviser Mike
February 27, 2019

Happy with New RAV4 Buying process was easy. Bonnie and Diego were great to deal with! Both were extremely knowledgeable. Would definitely go back. I purchased a 2019 More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie Shafer, Diego Arango
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