Toyota of Denton

Carrie Tremble Excellent Ongoing Customer Service I do not take it lightly when a individual consistently make an effort to satisfy and derive a solution before the customer does. This time I arrive I do not take it lightly when a individual consistently make an effort to satisfy and derive a solution before the customer does. This time I arrive at the dealership just a little before closing time with a nail in my tire. Carrie would not allow me to take the chance of just airing up the tire realizing i could get strained. She requested the patched to play it safe. I appreciate her looking out for me and not just thinking it is time to go home. Needless to say Carrie has been extremely helpful and pleasant upon numerous occasions. Thanks you Carrie, for making it easy for me to visit Toyota of Denton Service Center. My visit is always pleasant with you. Thank You! JoAnn Thomas More

Used Accord Purchase Everyone that I dealt with at the dealership was great. No pressure and professional. Bought a pre-owned 2016 Accord Touring for a very fair price. Everyone that I dealt with at the dealership was great. No pressure and professional. Bought a pre-owned 2016 Accord Touring for a very fair price. Thanks! More

Got a new Corolla Harrison was a friendly and nice guy to be helped by, it was nice to know a fellow dentonite and he did a great job Harrison was a friendly and nice guy to be helped by, it was nice to know a fellow dentonite and he did a great job More

Good car buying experience Your remodeled dealership is very nice to move around in. The waiting area is comfortable. The only reason I could not give the dealership a 5 star ra Your remodeled dealership is very nice to move around in. The waiting area is comfortable. The only reason I could not give the dealership a 5 star rating is for the following. I really like Raphael Munoz. He is kind and goes above and beyond most sales people. He even gives a follow up to make sure we are confident in our purchase. 1. I actually had to pay $2.19 for a soda there. Really? What a rip! Even worse than a convenience store. I know the dealership receives no profit from that, but next time I will bring my own. I hope they will get rid of that vendor and go back to the "old way" of doing things. However, I know I can still get a free donut in the mornings! 2. I know every time I go there to purchase a vehicle, it will take at least 3 hours. Doesn't matter if I'm paying cash or financing or if I have all my own items set up. I still have to wait for what seems like forever. More

Service I came to Toyota of Denton in person to inquire about future service requirements for my 2017 Tacoma. I contacted service advisor Carrieann Tremble wh I came to Toyota of Denton in person to inquire about future service requirements for my 2017 Tacoma. I contacted service advisor Carrieann Tremble who immediately checked my service profile and indicated that a tire rotation was necessary. Instead of scheduling an appointment she immediately communicated with service personnel who took my vehicle into the shop. In short order my service was completed and I was on my way. Carrieann Tremble has always been my service advisor. She is always personable, professional, and thorough. Thus far my purchasing and service experience at Toyota of Denton has been exemplary. More

Very Happy Pat was very knowledgeable and helpful. He wasn't pushy at all and that's what we prefer. We definitely recommend Toyota of Denton to everyone! Pat was very knowledgeable and helpful. He wasn't pushy at all and that's what we prefer. We definitely recommend Toyota of Denton to everyone! More

Excellent sales person Mr. Butt was very helpful, fair and so easy to work with. The dealership is lucky to have him. He has taken the time to contact and see that I am plea Mr. Butt was very helpful, fair and so easy to work with. The dealership is lucky to have him. He has taken the time to contact and see that I am pleased with my new car. Great job on his part. More

False statement on the service right up 2 service attempts for the same problem on a new truck. They changed my statement that I made via txt, it was clearly an attempt to get out of a warr 2 service attempts for the same problem on a new truck. They changed my statement that I made via txt, it was clearly an attempt to get out of a warranty item. When caught they were forced to revise. I am unable to attach images to this review. The complete text conversation and write ups are available elsewhere. Along with video that was taken during this conversation, iPhone in shirt pocket, where Tim claimed it was just a mis understanding. Nice try. Read and check paperwork with this place. Available on youtube that I can’t cite or link to on here. More