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Toyota of Denton - Service Center

4.6

89 Lifetime Service Reviews

4100 South I-35 East, Denton, Texas 76210

89 Reviews of Toyota of Denton - Service Center

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November 04, 2018

"Had a dead battery. Was in and out in one hour. "

- Don

Was able to get an early appointment on Saturday for a dead battery. I was met immediately on the service driveway and was directed to my excellent service advisor Carrie. I waited only one hour and I was on my way home.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Carrie Tremble
Nov 06, 2018 -

Toyota of Denton responded

Hi Don! This is great to hear! Thank you for taking time out of your day to provide such a kind review. See you again soon.

November 01, 2018

"Great experience "

- mamster68

Steve in service was taking care of my vehicle. I met Will and looked at other 4 runners while service worked on my car. Both guys are very friendly and not pushy at all.

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Recommend Dealer
Yes
Employees Worked With
Wil Jimmerson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Doane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 02, 2018 -

Toyota of Denton responded

Hi there! Thank you for the 5 Star review! We're so glad you had such a great experience with us! See you again soon!

October 31, 2018

"Great service!!"

- LexusLady

Always get the very, very best service. Steve is wonderful ! I trust him to give me the best service and see that I am taken care of in great professional detail. Trust his advise and always follow his recommendations. He is great asset to Toyota of Denton..

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Recommend Dealer
Yes
Employees Worked With
Steve Doane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 01, 2018 -

Toyota of Denton responded

Hi there! Thank you for the 5-Star review! We are glad to hear your service visit with Steve went well. Thank you for your business and we hope to see you again real soon!

October 17, 2018

"Service"

- Reni Rainier

Steve is always helpful and polite. Always knows my name if I come in with or without a appointment. Makes sure if there is anything else I may need and suggestions if I may have forgotten anything.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Doane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mohammad Butt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 17, 2018 -

Toyota of Denton responded

Hi Reni! Thank you for taking time out of your day to provide us with this 5-Star review! We are happy to hear you always have a great experience with us. We will see you next time around!

September 21, 2018

"Thank you, Carlos!"

- Big Lar

I am someone who gets anxiety, having to deal with mechanics and car repair. My go to guy is CARLOS RAMIREZ at Toyota of Denton. He is excellent and thorough. Thanks also to Carrianne and the other helpful people.

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Recommend Dealer
Yes
Employees Worked With
Carlos Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Carrianne
September 18, 2018

"Excellence in all areas"

- Gramma

I have been using this dealership for years, and plan to continue to do so. Customer service is excellent, service is thorough and timely, and the facility is spotless. It makes auto purchase, service and maintenance a pleasurable experience.

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Recommend Dealer
Yes
Employees Worked With
Alex Corado
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ben Laing
Sep 18, 2018 -

Toyota of Denton responded

Hey Gramma! We are so happy to hear about your excellent experience with us and want to thank you for taking the time to give us a 5-Star rating! Thank you for your continued business; see you again soon!

September 05, 2018

"Steve D. In service knows his Toyota vehicles!"

- Toyota Customer

Steve knows Toyota’s and is honest.. His knowledge and the excellent service that I have received over 10 years makes Denton Toyota superb. It’s worth the drive.

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Recommend Dealer
Yes
Employees Worked With
Sep 14, 2018 -

Toyota of Denton responded

Hey there! Thank you so much for this great review! We are happy to hear your experience was excellent. See you soon!

June 30, 2018

"Oil cange"

- momscar2017

I had wonderful service at toyota of denton! I would love to llevar more reviws, but dipping like the 25 word minimum. I will continue to get my car service done at this location!

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Recommend Dealer
Yes
Employees Worked With
Jay Rankin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 02, 2018 -

Toyota of Denton responded

Thanks for sharing this 5-star review! We're excited that you enjoyed a seamless vehicle service experience and we look forward to continuing to serve you! See you next time!

June 27, 2018

"I was doing routine maint. on my vehicle."

- ToyotaFamily

People are very friendly and informative before, during, and after the maint. visit. The waiting area is clean, comfortable, and quiet. There are nice snacks provided, as well as coffee, tea, and hot chocolate. I was very impressed with this dealership from the purchasing of the vehicle, all the way through the first three routine maint. I have completed. I very much like to be kept informed of the process while I am awaiting the service on my vehicle, and this dealership provides that, in a timely, professional manner. Overall, I don't believe I have had a better experience purchasing and maintaining a vehicle at a dealership. In fact, before this purchase, I have actively stayed away from doing business with car dealerships unless I could not avoid such business. I hope this is the emerging paradigm for how car dealers operate into the future.

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Recommend Dealer
Yes
Employees Worked With
Mark Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carlos Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 28, 2018 -

Toyota of Denton responded

Thank you for purchasing your vehicle from Toyota of Denton and choosing our dealership to complete your routine vehicle maintenance as well. We appreciate the feedback on the great benefits which cause you to return to us. We're glad our positive car dealership experience makes you feel comfortable and you rely on us to provide the same seamless experience each time. Thanks for this great review and we look forward to your business again!

June 22, 2018

"TERRIBLE EXPERIENCE"

- Skylar grace

It took over an hour and a half for my oil to be changed. After waiting an hour I was told that my car was being vaccumed and washed and it would be five more minutes. I waited an additional half an hour until asking if my car was finished. After my car was completed fifteen minutes late no one came to retrieve me and I had to go and find my keys. When I returned to my car it was not washed or vaccumed.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
No
Employees Worked With
Carlos Ramirez
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 28, 2018 -

Toyota of Denton responded

Skylar- We’re sorry for your disappointing vehicle service experience. Please reach me at sfly@toyotadenton.com if you still have concerns and so we can relay this to our team. We’d like a chance to make things right and earn your business again. –Scott Fly, General Manager

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