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Toyota of Des Moines
Grimes, IA
8,629 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in Iowa. We have a wide selection of new and Toyota Certified Used Vehicles in stock. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Verified Customer
February 18, 2026
Service advisor wasn't very knowledgeable regarding any needed services at 100K. I was there for oil change and tire rotation and asked what else might be needed at 100K. He immediately said "nothing'. needed services at 100K. I was there for oil change and tire rotation and asked what else might be needed at 100K. He immediately said "nothing'. Also they told me my battery was testing at 56%. I purchased a new battery for over $230 a few months ago after being told my battery was testing around 50%. Not sure if it was actually replaced. I asked how that could be testing at 56% when the battery is new. He said "because it's cold out" I said no. They took the vehicle back and claimed it was now testing at 90%. More
by gratefulfish
Employees Worked With
unknown
February 18, 2026
Had 3 different things, all got fixed and working fantastic. Had to wait a little longer than I expected but sometimes that's what it takes to get stuff done right. fantastic. Had to wait a little longer than I expected but sometimes that's what it takes to get stuff done right. More
by Beaujangles11
February 18, 2026
Quick and honest. Clean and professional. No complaints on my end. Def recommend to others. Clean and professional. No complaints on my end. Def recommend to others. More
by Olivieri
February 17, 2026
Feel dismissed and vehicle problems not resolved after multiple service appointments Will not do business at Toyota of Des Moines moving forward multiple service appointments Will not do business at Toyota of Des Moines moving forward More
by tina.bizios
Employees Worked With
Chris, Kelly and Travis within the service department
February 17, 2026
I had a great experience at this dealership from start to finish. The entire process was smooth and straightforward, and both the sales and financing staff were knowledgeable, professional, and easy to work finish. The entire process was smooth and straightforward, and both the sales and financing staff were knowledgeable, professional, and easy to work with. The only regret I have isn’t on the dealership, but in hindsight I wish running boards had been discussed before finalizing the purchase since it’s a new truck. It would have been helpful to think through that option ahead of time, but overall the experience was still very positive More
by TRSHETLER
February 17, 2026
Quick and complete Shane Siegle was our sales person since Ken Bright has retired. He did pressure us at all and made sure everything was set up and ready to go on short notice since Ken Bright has retired. He did pressure us at all and made sure everything was set up and ready to go on short notice More
by dogbertmpn
