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Toyota of Des Moines

Grimes, IA

4.7
4,535 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site. When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success: #1: Treat every single person who walks through our doors the same way we would expect to be treated. #2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here. One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here. We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**. In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**. Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation ! This is not an easy accomplishment considering that there are over 1200 dealers in the US alone. That's ranking in the top 1% ! You would have to travel hundreds of miles before you would find another dealer of this caliber.
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1650 SE 37th St.

Grimes, IA

50111

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Showing 4,535 reviews

April 17, 2024

My oil change was quick and the service was pleasant. I highly recommend this dealership. More

by maria.magner
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Toyota of Des Moines responded

Fast oil change, friendly service - that's Toyota of Des Moines! Thanks for the recommendation!

April 17, 2024

I tend to feel like they always want to find something to add on to my service in order to get more money. They also are not very considerate of the fact people have jobs and can't respond to 10 text message More

by headley.fundip.emily6
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Toyota of Des Moines responded

Thanks for letting us know about your experience. We value your feedback and are always looking to improve. We'll ensure service recommendations are clear and explore ways to offer updates at your convenience.

April 17, 2024

The service was definitely done to satisfaction in a timely matter. The service was outstanding More

by SOWENS4
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Toyota of Des Moines responded

Toyota of Des Moines wins again! Fast, friendly service - that's what we strive for. Thanks!

April 17, 2024

Dealt with my emergency quickly and efficiently. Easy to deal with. Wasn’t sure if they could help but they did in a courteous fashion More

by STEFANISJ
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Always bring my car in here for maintenance. Emily is a great service advisor and I trust her which what she says my cars need. More

by damrau1302
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

The team at Toyota of Des Moines is wonderful to deal with. They are totally customer service-oriented and work to meet your needs. The convenience of them being able to pick my car up and return it to m More

by SKWELS43
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Recommend Dealer
Yes
Employees Worked With
Lisa, in Service
April 17, 2024

It's clean and seems pretty efficient, only had an oil change and tire rotation, so dealing with limited exposure. More

by chas1515@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Schulz
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Jon is just fantastic,great experience. Would definitely purchase from both him and the dealership again. More

by Hawkeyes
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

My experience there was very nice I got along great. I was in and out of there in record time and they did exactly what they told me they were going to do it was excellent. More

by LINDADERONDE
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Daniel is the person who filmed my cars' video inspection. I would like to thank him. It was very thorough, easy to understand and very informative. I believe it's the best one I have ever rece More

by jptasnik
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel
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