Toyota of Dothan

From day one, Heather was so courteous and knowledgeable about my needs. She went out of her way above and beyond my expectations. This is my 4th Toyota from this dealership and I plan to be back!! Heather about my needs. She went out of her way above and beyond my expectations. This is my 4th Toyota from this dealership and I plan to be back!! Heather and Ashley ROCK the dealership. More

This is my second or third experience with purchasing a vehicle at Dothan Toyota. I was extremely pleased with the entire experience and kindness of Wayne, Josh and Heath. The process was easy and convenie vehicle at Dothan Toyota. I was extremely pleased with the entire experience and kindness of Wayne, Josh and Heath. The process was easy and convenient and the paperwork was all ready when I arrived from Panama City. Wayne, Josh and Heath are to be commended for their dedication to Toyota and to their customers. More

First off, I love how family oriented the dealership was. The employees told jokes and stories with me and my mom as we waited for information to be pulled up; and at the same time, they kept the process pro The employees told jokes and stories with me and my mom as we waited for information to be pulled up; and at the same time, they kept the process professional. They worked with me constantly, keeping me updated through phone and email about the shipments, and they helped work a lot of numbers to get my car into my budget window. J. Dowling was very knowledgeable about the Prius I wanted. He broke down the features to an elementary level, and I fell in love with the car even more than I did just watching it pass by on the highway. I can honestly and full-heartedly recommend this dealership to anyone. More

I would highly recommend Toyota of Dothan to anyone who's is looking for a vehicle, and not only the company but I would also tell them to go and see Mr. Joshua Hernandez, who I feel is a great salesm who's is looking for a vehicle, and not only the company but I would also tell them to go and see Mr. Joshua Hernandez, who I feel is a great salesman he helped us out a lot and I know he can do the same for you . He can get you a good deal. He helped us to get a brand new Toyota Corolla and he stayed there with us helping to make sure we got a great deal too that was affordable for us. He also explained to us about the different features of the car, the services that came with the car as well as other benefits that were included free of charge. However, if that doesn't get to you he treated us like celebrities we took a picture standing in front of our new car! Although that was really funny, it was like being in the actual Toyota commercial for the car company. I also want to mention how thankful we are to the others who helped us to get this great Car and their names are Mr. Cameron who referred Josh to us . Thank you Mr. Cameron! He was also very helpful and answered any questions we had. Also, Mr. Wayne Peterson what could we have done without him he was great in getting the numbers where we wanted to see them and that means a lot. Then there was Mr. Chris who helped us fill out the necessary documents and things so we could get our keys to our brand new Car yipee! He was very pleasant as well. Among all of the other employees those who held open the door for us, those who congratulated us the y were all a great crew! and I would certainly recommend Toyota of Dothan to anyone who enjoys great service and getting a great deal. We love you all and Thanks a lot Josh for all you've done for us now and will do in the future if the Lords will. More

This recent experience with Toyota of Dothan was OUTSTANDING!!! Everyone was very friendly and helpful. First of all, I inquired about a Camry online that I was interested in. This was after hours, OUTSTANDING!!! Everyone was very friendly and helpful. First of all, I inquired about a Camry online that I was interested in. This was after hours, after dealership was closed. I received an email back from Josh Hernandez confirming that the car was already sold.... That same night. Then he proceeded to call me the next day.... On his off day.... And offered his time and services to me on his off day, and at a time that was beneficial to me!!! I was sooo impressed with that. He was very informational about the Camry, very friendly, and down to earth. I felt like I knew him all my life. Meanwhile, Josh and Wayne got together to help me to get an early Christmas present..... A 2014 Toyota Camry L!!!! Brand new!!!! After that, I met Chris and he was just as pleasant as everyone else!!! AWESOME EXPERIENCE!!....and I'm happy that I have a new family!!! Thanks to y'all for making my car buying experience stress free!! More

I went to get an estimate on how much parts and labor will cost to have the front ball bearings replaced on my prius. They also found the water pump had a leak. I decided to allow them to do the repair. will cost to have the front ball bearings replaced on my prius. They also found the water pump had a leak. I decided to allow them to do the repair. When i went to pick up the car, the service man said they washed and vacuumed the car. I figured it was okay, since it was raining, we didn't have a walk through. He told me the total price but refused to allow me to see the work order and price break-out. I drove from the lot straight to Tampa at 5 pm and took the back roads, and I noticed with the rain that my front windshield had a film that made it blurry and annoying to see through; I also noticed my head lights were not illuminating like they normally do (I have HID lights). The next day, I looked at the work order and noticed I was billed twice to have the serpentine belt placed on the car. I called in and they accepted to refund me the money that was over billed; and after several talks, they agreed to clean my windshield. I had to miss half a day of work and drive over 100 miles round trip for them to clean the windshield; as it turns out, they never processed my refund, and if i didn't say anything about it once there, they would have stayed quiet about it and kept it (how i know, because the paper work for it was never done, and i had to wait 10 min after i requested it though they said they were working on it 3 days earlier). At the end of it all, they said the cleaning crew washed my windshield with a dirty rag (which is what also got my headlights dirty and didn't allow the light to shine through) that caused my windshield to be blurry; clearly, this was the dealer's fault, but i was not compensated for my half day of work missed nor my travel of 100 miles to get to the dealer and back to my home/work. More