Toyota of Dothan

Woodrow was with a customer when I arrived for our appointment. When he realized it would be more than 5-10 minutes to wrap up he brought Michael over to begin assisting us with looking at the vehicl appointment. When he realized it would be more than 5-10 minutes to wrap up he brought Michael over to begin assisting us with looking at the vehicles on the lot. March 2nd was a bitterly cold, windy day, but there was no feeling of being rushed by either Michael or Woodrow to "make a decision". Woodrow was very patient explaining the details on the car that I was unfamiliar with as well as going over the financial aspects. He also assisted with setting up and making sure the blue tooth function worked properly. I was very pleased with the financing that was worked out so that I would be able to afford to trade my 2008 Corolla for a 2013 model. Because of the lateness of closing the sale, I was unable to have my car detailed at that time. A few days later, I was offered a loaner to go take care of the tag transfer while my car was being detailed. The one thing I would suggest is that when a car is being detailed, offer the customer the choice of having the seats protected at the same time. I know that is an extra cost, but from what I recall, it wasn't too expensive. I would have gladly paid to have it done at that time. It's easier than making an appointment to come back. Everyone I encountered was pleasant, friendly and professional. Our family has purchased several vehicles from you and more than likely will continue to do so in the future. More

We had previously driven by and found a truck my husband was interested in. We went back the next day to test drive it and check it out further. We got the sales person we asked for and got immediate help. was interested in. We went back the next day to test drive it and check it out further. We got the sales person we asked for and got immediate help. They worked out a good deal for us and we wound up getting the truck and driving it home that very day. More

Me and my boyfriend were only in for a minute to see Steve Barry about refinancing our vehicle! We were heading out the door when we saw the new redesigned Rav4. Ashley Givens helped us outside when our Steve Barry about refinancing our vehicle! We were heading out the door when we saw the new redesigned Rav4. Ashley Givens helped us outside when our friend Michael Chancy walked up to us and striked up a conversation about the Rav4. We explained to him that we were trying to cut back on our budget and that the new Rav4 would save us so much money in gas. We weren't there to purchase but it made sense after we saw the savings. After doing the math and numbers and finding out how upside down we were in my Ford Explorer that I only purchased there a year ago, I decided to check out the 2012 Toyota Camry LE and fell in love with it! With even more gas savings I knew it would be perfect for us! Michael Chancy did a fantastic job showing us the Camry and its benefits, his knowledge of the Toyota product line was superb! My boyfriend Jason worked there with Toyota too so when the 2 of them got together it was an awesome show!!!!!! Lol. Thanks Michael Chancy! He deserves major cudos!!!!!!!!!!!!!!! We both recommend Toyota and Toyota of Dothan family to all of our friends! This is our 3rd purchase there and we enjoy it everytime! Thanks again! - Kayla Smith & Jason Walsh More

An impressive experience......... I'm a life-long Toyota costumer, so I know first hand the quality of the Toyota brand. But what really impressed me was the quality of service given by sales represe Toyota costumer, so I know first hand the quality of the Toyota brand. But what really impressed me was the quality of service given by sales representative Josh Hernandez. This young man exhibited a commitment to customer satisfaction that could easily rival those experienced at 5 stars hotels and resorts (I'm a Ritz-Carlton ex-employee). His dedication and compromise made my "buy a new car" experience unique and totally unforgettable. It can be resumed with one word : IMPRESSIVE !!!!!!!!!!!!!!!!!!!!!!!!!! More

Joey Hall got our business because he was friendly, professional, answered every question or concern we had, was not a pushy person and made sure we got the maximum trade in value for our car. Paul and professional, answered every question or concern we had, was not a pushy person and made sure we got the maximum trade in value for our car. Paul and Steve were equally professional and made sure what was in our best interest was considered. Kudos to the entire Toyota of Dothan Team. James & Mattie Jernigan are now proud owners of a 2013 Toyota Tacoma. More

I used the TrueCar through USAA and they were great to deal with. Andy Garcia was responsive via both email and phone. They gave me the all the pricing up front. I traveled two hours to go to this deal deal with. Andy Garcia was responsive via both email and phone. They gave me the all the pricing up front. I traveled two hours to go to this dealership because of how responsive they were to my requests. More

This was our first time dealing with Dothan Toyota and we were extremely pleased. We felt the salesman and manager really tried hard to earn our business. They answered all our questions professionally and were extremely pleased. We felt the salesman and manager really tried hard to earn our business. They answered all our questions professionally and really went to great lengths making sure I had the color I wanted. More

I ENJOYED THE RESPECT AND SERVICE I RECEIVED FROM THE DEALERSHIP. EVERYONE WAS POLITE AND VERY HELPFUL. I LOVE THE CAR I PURCHASED AND WAS VERY PLEASED THAT THEY WERE WILLING TO HELP ME ANY WAY POSSIBLE. DEALERSHIP. EVERYONE WAS POLITE AND VERY HELPFUL. I LOVE THE CAR I PURCHASED AND WAS VERY PLEASED THAT THEY WERE WILLING TO HELP ME ANY WAY POSSIBLE.I WOULD LIKE TO THANK JOEY HALL VERY MUCH ON TAKING HIS TIME TO HELP ME AND FOR BEING SO KIND TO MY SON WHILE WE WERE THERE. GREAT JOB JOEY! THANK YOU! More

I have purchased many vehicles in my lifetime including several Toyotas and this was the best buying experience I've ever had. Ms Simmons was the most curteous, pleasant, and knowledgable sales associate several Toyotas and this was the best buying experience I've ever had. Ms Simmons was the most curteous, pleasant, and knowledgable sales associate I have ever encountered. I never felt pressured and she went out of her way to ensure that I got what I wanted in my new 2013 Toyota Tundra. The entire buying experience will keep me coming back to this dealership for many years. More

This is by far the best car buying experience I have ever had. The folks at Toyota of Dothan were top notch when it comes to customer service and friendliness especially Rachel Simmons. She worked very hard had. The folks at Toyota of Dothan were top notch when it comes to customer service and friendliness especially Rachel Simmons. She worked very hard to earn my business. I did not need to buy a new car, I had a 2011 Tundra that I loved. I was fishing for a great deal to get my wife an SUV so I could take the smaller car to work and save a few dollars on gas. I never thought I would buy another new car but Toyota of Dothan offered me a great new car at the best price with none of the hassel I have come to expect from car buying I had already signed a purchase agreement at another dealer in the area but had to pay a $500 nonrefundable deposit to have it shipped and wait for the vehicle to arrive. I got an email from Rachel two days later with a deal I could not pass up for a vehicle that was better equipped, in stock and would still be cheaper even after losing the $500 deposit. We worked everything over the phone or email even my trade in. I spent more time on the drive to Dothan from Ft Walton beach than I did at the dealership. Well worth the drive. Still excited about it. They even offered me advice on how to get my money back from that other dealer and told that they don't ever require a deposit to bring in a vehicle for a customer. If you are looking at buying a Toyota in this area then go to Toyota of Dothan. More