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Toyota of Downtown L.A.

4.7

152 Lifetime Reviews

1901 S Figueroa St, Los Angeles, California 90007
Call (213) 354-9999

152 Reviews of Toyota of Downtown L.A.

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February 20, 2019

"New 2019 Prius LE "

- Fixhow

Raymond Lewis help us well throughout the process without pressure,for me that a biggie because I am not a new car buyer.Profoundly Toyota LA downtown I salute you.See you all soon.TY

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jason Park
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ray Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 20, 2019 -

Toyota of Downtown L.A. responded

Thank you for your great review! We're glad to have Raymond on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager

February 19, 2019

"Buyer"

- charlesvan411

I went to the Toyota of Downtown L.A a few weeks ago looking for a new car and had the pleasure of getting a salesperson named Norma. She and the workers were polite and nice and it was definitely a great experience overall.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Norma Juarez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 20, 2019 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, David Shin - General Sales Manager

February 19, 2019

"Sales experience was great!!!"

- DIOCELINE R.

Sales experience is great! Julio and Brian were very knowledgable and answered all my questions. Everyone was very friendly. I would definitely recommend others to visit Toyota of Downtown LA.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Duban Barrios
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Julio Castellon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 20, 2019 -

Toyota of Downtown L.A. responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, David Shin - General Sales Manager

February 19, 2019

"GREAT EXPERIENCE "

- @HDTAYFILMS

Process went seamless and I got the car I wanted. Ray was very knowledgeable and made the car buying experience worth the while. Thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 19, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ray and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, David Shin - General Sales Manager

February 18, 2019

"Great price "

- guillermovasquez123

Was looking for a out the door price and they gave me a awesome ho haggle price. Would definitely recommend. Ask for Richard Silva or Philip Kim.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Philip Kim
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Richard Silva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 19, 2019 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, David Shin - General Sales Manager

February 18, 2019

"A very convenient and easy purchase"

- IVONNEGUZMANVERA

The seller man, Jorge Leviano, was very kind, helpful and informed. His diligence and his boss, Carlos, willing to make a deal with me, make easier my decission to buy my RAV4.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aurelio Lopez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jorge Lievano Aguilar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carlos E Perez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 19, 2019 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, David Shin - General Sales Manager

February 18, 2019

"Great salesman"

- joabthe1

John Vega was good to work with. John was courteous and not pushy as salesmen tend to be but he was on it he got us the exact 4runner we wanted and did it impressively quick. I will be purchasing the Tacoma with him next.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Vega
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 19, 2019 -

Toyota of Downtown L.A. responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, David Shin - General Sales Manager

February 15, 2019

"Super exelente"

- LUISSUAREZ2424666

Great service I recommend Toyota of down town They took care of me and they offer you the best service margarito It’s a great salesman I will go back on the future

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Margarito Ayala
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 17, 2019 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager

February 15, 2019

"Great service "

- MARIFLORES1593

Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the whole time!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oscar Vega Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aman Abraham
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Wilson Barrios
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 17, 2019 -

Toyota of Downtown L.A. responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, David Shin - General Sales Manager

February 13, 2019

"In this case Toyota of Downtown LA made it easy."

- tasmsuarez

Everyone we dealt with was professional and curteous. That good about this was that most everything was taken care before getting to the dealership. Basically we just went and sign papers. How good was it? Great! In the future my nephew is buying a Toyota and we headed Downtown. Cannot thank you enough for the price of the car and the interest rate.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Franklin Rivas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jin Chun
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Feb 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, David Shin - General Sales Manager

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