Easy, no pressure, very relaxed, friendly.
The decor is dated and very noisy downstairs. Some of the light bulbs are burned out in the hanging light fixtures. Once they escort you upstairs, the sounds become muted and the environment relaxed. The upper floor is considerably different than the first floor.
If you are going to purchase a new vehicle, ensure you do it with the Costco or CarProUSA certificates.
Pricing was easy.
Trade-in was easy.
Financing was easy.
Came back with the 50% off Costco certificate and purchased floor mats - Parts was easy. Those guys are great! Friendly, helpful.
I never really considered Toyota. The wife convinced me to take a look. Happy I did, as we bought one at Downtown LA Toyota. Wouldn't have considered this dealership, but we heard an ad on KNX. We drove 55 miles to this dealership in a different county because they had the car we wanted and the bad experiences at the local dealership. Glad we made the effort to drive the extra distance.
This dealership went the extra distance for us.