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Toyota of Downtown L.A.
Los Angeles, CA
1,331 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
June 01, 2023
Eric went above and beyond to help me! He heat and understood my concerns! Big help all around He heat and understood my concerns! Big help all around More
by Joshua4062
Employees Worked With
Helpful June 01, 2023
Left my car for service by 9 am Toni said maybe by 12:30 or 1 will be ready. Came back look for him didn’t found him texted, 15 min after I asked few employees said he was on lunch, 40 min after texted him or 1 will be ready. Came back look for him didn’t found him texted, 15 min after I asked few employees said he was on lunch, 40 min after texted him again never replied, went again to asked about him and this gentle man name Alejandro was so helpful he even took me to a different person and said if you need anything else plz let me knw he apologized for what Toni had done. A manager helped me was so quick my car was ready and Toni never replied. Came out my car was on the front and Alejandro and o other coworker was there and apologized again. Been more than 24 hrs. And now Toni send me this link to leave a review. So here you go. I would love to knw if I can leave a review for Alejandro. More
by Elsa
June 01, 2023
They made waste 3 hours of my time for nothing I’m not going back to this place. going back to this place. More
by Anuard García
Employees Worked With
May 31, 2023
Johana was my salesperson very helpful and when she took me to finance Angie menjivar helped me she was helpful as well I really appreciate it ladies me to finance Angie menjivar helped me she was helpful as well I really appreciate it ladies More
by NELSON_PEREZ58
Verified CustomerEmployees Worked With
Johana Angie
May 29, 2023
I have always come to service my 2015 Corolla here at DTLA service center. 130,000+ miles and this service center has never disappointed. DTLA service center. 130,000+ miles and this service center has never disappointed. More
by eunie
Employees Worked With
May 27, 2023
Maria was very helpful and excellent worker please keep up the good work it’s rewarding to see good workers up the good work it’s rewarding to see good workers More
by Rjftownilivein@yahoo.com
Employees Worked With
May 26, 2023
Maria was amazing. Very patient and kept me informed throughout the process. Great work and thanks Maria. Very patient and kept me informed throughout the process. Great work and thanks Maria. More
by Anw2023
Employees Worked With
May 26, 2023
Jonathan lopez took care of me,he was very helpful, amazing customer service I will definitely come back and I will recommend him to family and friends. Thank you keep up the good work!! amazing customer service I will definitely come back and I will recommend him to family and friends. Thank you keep up the good work!! More
by jose heredia
Employees Worked With
May 25, 2023
I didn’t have an appointment so I took a chance but Mr. Alvarado took care of my and my care. I was in and out in 45min! Alvarado took care of my and my care. I was in and out in 45min! More
by Brodie Boyer
Employees Worked With
May 24, 2023
I always do maintenance on weekend, just realized how fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. More
by pkim050
Employees Worked With
