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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,844 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,844 reviews

December 04, 2019

No Stess I did my research and stopped at several dealerships. By far downtown gave me piece of mind. They were no shenanigans like Culver City. I really enjoy More

by GYLADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Dec 04, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

December 04, 2019

Very kind and comfortable environment These guys went out of their way to make sure my family and I were comfortable at all times. They were upfront about wait times and what to expect. More

by HARRY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kim, Ji Suh, Peter Kim
Dec 05, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, David Shin - General Sales Manager

December 02, 2019

Great and Fast service I came into the dealer knowing exactly what car I wanted and how much I wanted to pay for it. My sales person Norma was great and friendly. She made More

by KANEKI28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray, Norma Juarez, Jorge Valle
Dec 03, 2019 -

Toyota of Downtown L.A. responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Norma was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, David Shin - General Sales Manager

November 29, 2019

Great Deal and Easy Process Jin Chun was incredibly helpful throughout the process of purchasing a new car. He made the process seamless and helped us secure a fair deal. Excelle More

by EL824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Nov 30, 2019 -

Toyota of Downtown L.A. responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jin was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, David Shin - General Sales Manager

November 28, 2019

Bien explicado Me gusto como te tratan todo bien calidad, personal muy amable y Calificado en las ventas gracias a Dios pude obtener mi carro Toyota Corolla 2020, More

by MEJIASANMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez, Jason Park
Nov 30, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

November 27, 2019

Excellent experience! We all know the extensive time of waiting in a car dealership when buying a car...ugh! This is the first time that I've bought a car where the whole More

by KELLY.WINTERS2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh, Peter Kim, Charlie Jin
Nov 30, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us Kelly! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, David Shin - General Sales Manager

November 26, 2019

Visit & purchase Preown car from Toyota of Downtown LA. Professional customer service, a sales person Julio Garcia doing so well ,transaction processing quick & simple to understand, friendly & respectfull More

by HIDAYM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willder Reyes, Ray Lewis, Julio Garcia, Maria Salimbangon
Nov 26, 2019 -

Toyota of Downtown L.A. responded

Thank you for the feedback! We are happy to hear about your positive experience at Toyota of Downtown LA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, David Shin - General Sales Manager

November 22, 2019

Toyota of Downtown LA is an awesome delarship I’ve had bad experiences with car dealerships and they are always get you to spend more but Toyota of Dtwn LA was very straight forward and will help More

by ANNALOU.VALERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Marcel, Aurelio Lopez, Norma Juarez
Nov 24, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

November 19, 2019

Great Service Best in class service from negotiations to doing paperwork. Courtesy, professionalism, understanding wants and needs, The best service I have ever h More

by michael.kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Bryan Kennedy
Nov 19, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, David Shin - General Sales Manager

November 19, 2019

Amazing dealership Jin is the man! He helped me and my cousin get a truck! Will always recommend him to anyone looking for a Toyota, Give the man a raise! And Georges at More

by MARTIN_ALVAREZ09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun, Georges Kalaja
Nov 19, 2019 -

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown LA and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, David Shin - General Sales Manager

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