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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,845 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,845 reviews

October 01, 2019

Awesome! Raymond was very knowledgeable and patient. I would highly recommend him for anyone looking to buy a new car from Toyota. He was a real gentleman. More

by C3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Oct 01, 2019 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager

September 26, 2019

Ray was great Ray Lewis was great, I would recommend him to my friends. Ray was not pushy and was very helpful. Stayed late to help me get the paperwork done. More

by Ch6248943777
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Sep 26, 2019 -

Toyota of Downtown L.A. responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, David Shin - General Sales Manager

September 21, 2019

Repeat customer You only know you’re dealing with quality customer service from a business rep when you’ve interacted with them on multiple occasions and the service More

by H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
September 20, 2019

Purchase of my Brand New Toyota Tundra! Everything was great. Offered food and drinks, he was very nice and respectful. I Would defineatly recommend to anyone looking for a new car. Deserves More

by HERNANDEZ80701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez
Sep 22, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, David Shin - General Sales Manager

September 18, 2019

Helpful and great work Another body shop quoted me 4x more to the work that Mike did for me at Toyota of Downtown LA. Mike (Michael Briseno) was responsive and friendly. Ano More

by nsolomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Sep 19, 2019 -

Toyota of Downtown L.A. responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Chris Cokonis - Service Manager

September 16, 2019

Great service Thanks to all who work with us, you guys give us great options, we didn't thought we were able to get our Rav4, we are very happy More

by LUPE.ORTEGA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duban Barrios, Brian Lee, Israel Rodriguez
Sep 19, 2019 -

Toyota of Downtown L.A. responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, David Shin - General Sales Manager

September 14, 2019

Amigable, professional atmosphere Came to Toyota of Downtown LA, looking for a reliable family car with my husband, Richard and Philip were great, understanding what we were looking f More

by MEJIAGLENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim
Sep 15, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for this lovely review, Glenda! We feel so grateful that you chose to come to our dealership. Sincerely, David Shin - General Sales Manager

September 13, 2019

GREAT EXPERIENCE TOYOTA OF DOWNTOWN IS A GREAT TOYOTA DEALERSHIP I LOVED THE EXPERIENCE OF BUYING MY SON HIS FIRST PICKUP TRUCK .JORGE VALLE MY SALESMAN WAS REALLY FRI More

by LLANTERO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham, Anthony Atilano, John Castro, Kenny Gutell, Shawn Hong, Jorge Valle
Sep 15, 2019 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Sincerely, David Shin - General Sales Manager

September 13, 2019

outstanding service!! this dealership is very clean also the staff are on point always making sure your being helped my experienced with dealership was amazing i will tota More

by JACQUELINE.S81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Valle
Sep 15, 2019 -

Toyota of Downtown L.A. responded

Thanks, Jacqueline! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Please remember that we're always here to assist you with any future vehicle needs! Sincerely, David Shin - General Sales Manager

September 13, 2019

can you say AWESOME? Such a positive experience with Ray Lewis, Carla (Maria) and Oscar Vega. Come on down and see what I mean. Fresh popcorn for the family. More

by PINEYAPPLE_PRINCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Salimbangon, Ray Lewis, Oscar Vega Ramirez
Sep 15, 2019 -

Toyota of Downtown L.A. responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Toyota of Downtown L.A. Sincerely, David Shin - General Sales Manager

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