Toyota of Downtown L.A.

Made to Feel Comfortable The salesman was really patient and knowledgeable. He helped me feel comfortable and confident with my purchase. He went above and beyond to find the The salesman was really patient and knowledgeable. He helped me feel comfortable and confident with my purchase. He went above and beyond to find the right car for me and my family. More

Penominal service & attention to needs Had the best experience buying a car. Philip going over and beyond looking for the exact vehicle w specified specs requested. Brian got the best deal Had the best experience buying a car. Philip going over and beyond looking for the exact vehicle w specified specs requested. Brian got the best deal possible for us and closed out deal in reasonable time. More

Great service I really the service. I would definitely recommend this dealership to anyone. I like how JC has always helped my family and I. That guy is a great guy I really the service. I would definitely recommend this dealership to anyone. I like how JC has always helped my family and I. That guy is a great guy and would recommend him to many people. More

Great service Mike Briseno was efficient, honest, trustworthy and knowledgeable. And cheerful! It was very helpful to go over the results of my car’s inspection. G Mike Briseno was efficient, honest, trustworthy and knowledgeable. And cheerful! It was very helpful to go over the results of my car’s inspection. Great service experience. More

Great personal service and large inventory of new and used. Jin Chun was very responsive when I inquired over the internet from Chicago, Illinois where I live. My daughter recently moved to Los Angeles and I f Jin Chun was very responsive when I inquired over the internet from Chicago, Illinois where I live. My daughter recently moved to Los Angeles and I flew into LA to help her purchase a car. Jin was very helpful both online and at the dealership. We actually spent most of our time with Hank Brautigam who helped us to decide to lease a new Toyota rather than buying a used Toyota. We were at the dealership a long time but Jin and Hank did a great job for us and we were very happy with our experience at Toyota of Downtown LA. Jason Park in Finance also did a great job in getting our paperwork done promptly while offering us some additional services. More

Excellent fast and very professional people. No parking problems, easy access to the dealership a lady guide you to the place you want to go and the person you are looking for. I recommend this No parking problems, easy access to the dealership a lady guide you to the place you want to go and the person you are looking for. I recommend this place to anyone who is looking for a car. More

Awesome service Everything was perfect and smooth. Philip was great and very helpful. Make the transaction super easy and pleasant would definitely recommend him and Everything was perfect and smooth. Philip was great and very helpful. Make the transaction super easy and pleasant would definitely recommend him and this dealership More

I'd buy another car just to relive the experience This was my second rodeo at buying a car. However, it was my first time purchasing a new automobile. Before stepping foot into this dealer I had taken This was my second rodeo at buying a car. However, it was my first time purchasing a new automobile. Before stepping foot into this dealer I had taken a stroll in others. However, every other dealership was expensive and none offered discounts. Feeling defeated, I called Toyota of Downtown LA and had a detailed conversation with Jorge. Bluntly, he explained that the other dealerships were racking up prices and that this particular dealer had a $3,000 discount for the automobile that I wanted to purchase. Once stepping foot at the dealer, I was immediately greeted and directed to Jorge. I waited in a clean, modern, and spunky rest area. The aroma of popcorn was definitely amidst and before long I was viewing my dream car. Jorge broke down every pro and con associated with the model I wanted. He made sure that I was aware of the differences between the models and that I was 100% sure of my purchase. Luckily, I was able to test drive the vehicle and immediately I had fallen in love. Moreover, when it came down to figuring out my monthly payments/options, Jorge took great care to ensure that I knew the logistics behind my options (buy a new car or lease it with the option to own). He made sure that I understood the logistics behind leasing a car, and that I understood the pros and cons associated with each. When I expressed my concerns regarding my monthly payments and my APR, Jorge made sure to break down the costs with me - down to the penny. He also made sure to explain the add ons while giving his expert opinion on each. Likewise, I was also attended by Brian (finance guy) who made sure I understood EVERYTHING. Its evident that he knows his job like the back of his hand for he broke down EVERYTHING. Likewise, he also made sure that I understood what "leasing" a car meant. He went as far as to advice me that leasing would cause me to take a financial toll and therefore advised me to purchase the car. Clearly, he knows his numbers - and he reassured me that buying a car was a better financial move rather than leasing it. He also went ahead and made sure that I understood the add ons and what they would and would not cover. In the end, he was able to get me an affordable monthly payment plan - which I APPRECIATE - as well as a new car. OVER ALL? I loved it! The environment was welcoming and the staff was super friendly. They made my experience a joyful one and I did not experience buyers remorse when leaving the dealer. Would definitely recommend. More

Medium Well “Like A Steak” Everyone was great , caring and understandable.! Except Eduardo He A xxxxx , no type of patience for undecided customers he should be fired, I disli Everyone was great , caring and understandable.! Except Eduardo He A xxxxx , no type of patience for undecided customers he should be fired, I dislike you.! More

Good prices and amazing service I spoke with Marta over the phone and great service and in my visit to dealer Richard was a great sells man and explain very well my options and to me I spoke with Marta over the phone and great service and in my visit to dealer Richard was a great sells man and explain very well my options and to me is 5 stars More