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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,836 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,836 reviews

August 14, 2019

Great Experience Toyota of Downtown L.A. provided a stress free environment when making my purchase. Esther was amazing and worked around our needs and schedule. We le More

by WATORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mcgillivray, Esther Zhang
Aug 15, 2019 -

Toyota of Downtown L.A. responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, David Shin - General Sales Manager

August 12, 2019

Very friendly Sales person help to give me the best offer. Very friendly, he took his time on explaining every detail on the car. I would recommend this dealer. More

by YENI05112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez
Aug 12, 2019 -

Toyota of Downtown L.A. responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, David Shin - General Sales Manager

August 10, 2019

Thank you Ray! Thank you Ray for dealing with us in such a professional, friendly, and fair manner. You made what can be an anxiety-provoking experience very straigh More

by David
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Aug 11, 2019 -

Toyota of Downtown L.A. responded

David, thank you for your business and this review. I am happy to hear that Ray was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, David Shin - General Sales Manager

August 09, 2019

exelent i had a Great Experience at toyota of downtown frienly costumer service and the sales person is amazing I'm so happy whit my purchase and so glad he More

by OCTAGON1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Italo Rivas, Oscar Sorto
Aug 11, 2019 -

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Toyota of Downtown L.A.! If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Shin - General Sales Manager

August 09, 2019

Perfect Service Thank you, Mr. Suh When I buying my vehicle Mr. Suh team working perfectly process. It’s so impressive. I’ll buys with you, next time too. Thank More

by STEVEMAENG7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Aug 11, 2019 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager

August 09, 2019

Helpful, eager to help. Explains everything clearly Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She te More

by Gary John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2019 -

Toyota of Downtown L.A. responded

Gary, thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Maria made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Chris Cokonis - Service Manager

August 06, 2019

Ridiculous and Unprofessional I purchased a brand new car from this dealership; both times I went back I ended standing waiting by car to, “wait for advisor.” My car is here to se More

by Bb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Castro
August 05, 2019

Quick and Smooth Purchase I dislike making large purchases such as a vehicle and I am happy it was stress free. The staff were helpful, attentive, and polite. I definitely reco More

by delacruzalvaro5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim, James Mcgillivray
Aug 06, 2019 -

Toyota of Downtown L.A. responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Sincerely, David Shin - General Sales Manager

August 02, 2019

My review Friendliness, cleanliness, knowledgeable, willing ness to listen to our needs, trying to accommodate to our requests, polite, pricing is especially im More

by VZE267PE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esther Zhang
Aug 04, 2019 -

Toyota of Downtown L.A. responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, David Shin - General Sales Manager

August 02, 2019

Ray Is Awesome! This experience was great due to my sales person, Ray Lewis. He was nice, personable and fair. He was a pleasure to work with and I would highly rec More

by SUZANNE.GRIPPALDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Ray Lewis
Aug 04, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, David Shin - General Sales Manager

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