Toyota of Downtown L.A.

Elmer Herrera Great Customer Service Elmer was a great helpful and kindness person he went above and beyond to help us get the car the we wanted great customer service and he also has a l Elmer was a great helpful and kindness person he went above and beyond to help us get the car the we wanted great customer service and he also has a lot of knowledge about the car that we got. Thank you Elmer you ROCK 👍 More

5 stars great customer service Michael was amazing, I have had both my Prius service at Downtown Toyota and highly recommend the dealership. Michael was friendly, didn't over charge Michael was amazing, I have had both my Prius service at Downtown Toyota and highly recommend the dealership. Michael was friendly, didn't over charge me, provided Lyft rides from and to the dealership.Great customer service. Thank you again Michael Briseno More

Marvelous Michael! It's rare to find that small town mechanic shop vibe in a big city and even at most dealerships. Michael has been extraordinary in communication and s It's rare to find that small town mechanic shop vibe in a big city and even at most dealerships. Michael has been extraordinary in communication and scheduling when it comes to my car service needs. He makes sure everything is taken care of and my car always comes back happy! You'd be not only getting your car serviced, but doing yourself a service to use Mike as your contact man for your Toyota's needs in LA. Thanks Mike! More

Best experience so far My experience with Mr Briseno has been my best experience so far with any dealer staff. He keep in touch with me, informing me the process of my car e My experience with Mr Briseno has been my best experience so far with any dealer staff. He keep in touch with me, informing me the process of my car each time. I had to make multiple trips the same day I wanted my fixed. Mr Briseno made sure I rode with Lyft to run all my errands. I didn’t even miss the fact I didn’t have my car with me all day. He’s very compassionate. More

Customer service I received excellent customer service. Desde que vi anuncios en Facebook quede interesada. Rápido recibí una llamada del dealer Toyota y fue Marta. Me I received excellent customer service. Desde que vi anuncios en Facebook quede interesada. Rápido recibí una llamada del dealer Toyota y fue Marta. Me gusto mucho el servicio que me brindo Marta a mi hermana y a mi. More

Good job We requested car price from 6 dealers. Best deal and best price we found to buy a car. Good customer service from Richard Silva. Good Job La Downtown We requested car price from 6 dealers. Best deal and best price we found to buy a car. Good customer service from Richard Silva. Good Job La Downtown Toyota.. More

Customer Service Richard Silva has provided excellent customer service. This type of employee makes a big difference within a company. An employee that I have not gr Richard Silva has provided excellent customer service. This type of employee makes a big difference within a company. An employee that I have not great experience was from finance department Jimmy. why? He was not explaining in detail each section trough my entire car contract. More

Clean & Simple Mike always communicates updates, Never leaves me hanging wondering when the car is going to be ready. The mechanics always do an excellent job with t Mike always communicates updates, Never leaves me hanging wondering when the car is going to be ready. The mechanics always do an excellent job with the car. Never had to bring the car back... More

Great! Ray answered all my questions and help me to get my new SUV, An Oscar at the finance department was very helpful in explaining the process to finance Ray answered all my questions and help me to get my new SUV, An Oscar at the finance department was very helpful in explaining the process to finance the SUV. More

Great Service My service representative is Mike Briseno. He communicates well by providing information as to the services needed for the car and notifies me when a My service representative is Mike Briseno. He communicates well by providing information as to the services needed for the car and notifies me when anything unexpected arises. He is very knowledgeable about the cars he deals with and does a good job of explaining what is needed and why to someone like myself who is a novice when it comes to automobiles. Mike is very friendly and puts you at ease. Courtney Reich More