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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

June 06, 2019

Great costumer service ! I give this place 5 stars ! I got a great deal and car ! Would 100% recommend . Thanks to Elmer he is a great salesman and very helpful and kind ! More

by CESPINOZA.1298
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Gerrera, James Mcgillivray, Oscar Sorto
Jun 09, 2019 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager

June 06, 2019

Great Experience Hank was a great Internet sales man to work with, very professional and a good guy all around. Over all, it was a great car buying experience. More

by KevinEclipse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Georges Kalaja
Jun 09, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

June 04, 2019

Great experience buying a new car The whole process was quick and easy. All my questions were answered and they made sure I understood everything. From the moment I walked in to the mo More

by deleney1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Kim, Aurelio Lopez
Jun 04, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

June 04, 2019

Really good The staff that served me did a great job, friendly and very informative. The wait time was just right and they answered all my questions More

by MECASTELLANOS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Jorge Lievano Aguilar
Jun 04, 2019 -

Toyota of Downtown L.A. responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Sincerely, David Shin - General Sales Manager

June 04, 2019

Efficient process buying a new car Everything went smoothly, and all of the staff were very helpful in answering many questions I had. I went in twice to assess my options, and both tim More

by laurentoku
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Park, Jin Chun
Jun 04, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

June 03, 2019

Easy, nice and helpful We had a very good experience with buying a car from Toyota Downtown. The staff was very helpful and made the process easy and nice. More

by annar.nuutinen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim, Jason Park
Jun 03, 2019 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, David Shin - General Sales Manager

June 02, 2019

Ray was great! My daughters and I had a great time at the dealer and Ray was a wonderful advisor to have for the exchange of my 2016 Rav into a new 2019 Rav! ?????? More

by Marlenb27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Ray Lewis
Jun 02, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, David Shin - General Sales Manager

June 02, 2019

Jin is super kind and helpful! I bought a car from Jin a few months ago and wanted to say that he was incredibly kind and helpful throughout the whole process. He really went above More

by lizrichman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Jun 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, David Shin - General Sales Manager

June 01, 2019

Excellent Service*** It's always a pleasure to work with Mike, very honest and offers a great service every time I bring my truck for in. He goes way beyond to make sure More

by Ramntno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Jun 02, 2019 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Chris Cokonis - Service Manager

June 01, 2019

Working with Ray Lewis was a great experience I have never had as good an experience buying a car as I had with Ray Lewis during the purchase of my 2019 Avalon this month. He was honest, prompt, a More

by EVM
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Jun 02, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, David Shin - General Sales Manager

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