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Toyota of Downtown L.A.

Los Angeles, CA

4.6
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,835 reviews

May 15, 2019

Toyota Tundra purchase. I can honestly say my buying experience at Toyota of Downtown was terrific. All the sales people were so pleasant and easy to work with and that incl More

by tonyovalasiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Norma Lopez, Aurelio Lopez, Norma Juarez
May 19, 2019 -

Toyota of Downtown L.A. responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, David Shin - General Sales Manager

May 13, 2019

Great guy! Michael has helped me twice with repairs to a Toyota Prius. He has always been strikingly friendly, personable, and energetic. He added a positive not More

by Robles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
May 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Chris Cokonis - Service Manager

May 13, 2019

Horrible Experience Jaime Perez will try and rip you off; do not fall for his antics of trying to upgrade you and do not sign any documents from this scam artist. More

by lapixels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jaime Perez
May 16, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Sincerely, David Shin - General Sales Manager

May 11, 2019

Excellent customer service Michael was extremely professional and friendly. He went out if his way to accommodate me and even had my car ready way earlier than expected. Best To More

by Carguy76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
May 12, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager

May 10, 2019

Great car buying experience Excellent customer service by Jeorge valle, Norma and organized professional guy like, Oscar makes the car buying experience smooth and pleasant. I re More

by FENET.BESHADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Valle, Oscar Vega Ramirez, Norma Juarez
May 09, 2019

Raymond is Awesome We loved working with Raymond at Toyota of Downtown. He was honest, clear, helpful and supportive, sharing his thoughts on the cars we had in mind. More

by andrewelvismiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georges Kalaja, Brian Lee, Ray Lewis, Franklin Rivas
May 09, 2019

Great Service! I scheduled an appointment for a recall. Mike was very friendly and pleasant even though it was 6am. He reviewed what would be done and answered all m More

by dia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
May 07, 2019

Good service Downtown of Toyota sales persons are very nice service and kindness. Peter Kim and Ji Suh, they are have a detailed explanation about the car. I d More

by scott91789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
May 07, 2019 -

Toyota of Downtown L.A. responded

Scott, it’s great to know that Peter and Ji provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle, please let us know! Sincerely, David Shin - General Sales Manager

May 06, 2019

Honest and Helpful I went to Toyota Downtown LA and spoke to Mike Briseno, I need an oil change and he helped me out with enthusiasm about his job and knowledge about th More

by Kayla Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
May 07, 2019 -

Toyota of Downtown L.A. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Chris Cokonis - Service Manager

May 06, 2019

Amazing Deal & Customer Service Ray Lewis Made The Whole Buying Process Very Easy I Never Felt Pressured, He Answered All The Questions I Had About The 2019 Tacoma Tdr Model I Purcha More

by Ivan 714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
May 07, 2019 -

Toyota of Downtown L.A. responded

Hello Ivan and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, David Shin - General Sales Manager

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