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Toyota of Downtown L.A.
Los Angeles, CA
1,835 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,835 reviews
May 04, 2019
The place to buy a Toyota We started our buying experience with your sales person Ray Lewis on line then on the phone. Ray knew he was in completion with other dealerships. Whe We started our buying experience with your sales person Ray Lewis on line then on the phone. Ray knew he was in completion with other dealerships. When he realized we were very serious about getting a Prius Limited and that we needed a far more competitive offer he responded right away went “to the mat” for us and won the sale. When we arrived at the Downtown LA dealership it was clear from the first moment that he was a man of his word. We got the car we wanted and at the competitive agreed-upon price. Ray Lewis made it a pleasure to buy our great new car at the best price. He’s clearly a great asset for Downtown LA Toyota. More
by tbrosterman
Verified CustomerEmployees Worked With
Ray Lewis
May 03, 2019
Great customer service Best customer service so far. Philip was our rep and he was awesome. He asked what it was we wanted and its exactly what we received. Extremely happy Best customer service so far. Philip was our rep and he was awesome. He asked what it was we wanted and its exactly what we received. Extremely happy with our purchase! More
by Lopez.jasmine
Employees Worked With
Richard Silva, Philip Kim, Aurelio Lopez
May 02, 2019
Bad acctitud Did not help me to get a lower payment . Also didn’t offer me another deal I’m not happy with Toyota service . They should be better actitud Did not help me to get a lower payment . Also didn’t offer me another deal I’m not happy with Toyota service . They should be better actitud More
by SPORTBOY07777
May 02, 2019
Great Salesman Jorge Valle Our salesman Jorge Valle was great. He was straight forward with the prices and was patient in letting me make my decision. It’s nice when you’re not Our salesman Jorge Valle was great. He was straight forward with the prices and was patient in letting me make my decision. It’s nice when you’re not rushed into an important decision as purchasing a car. I’ll make sure to recommend Jorge to anyone looking for a Toyota. Thanks Jorge! More
by wilberherrera98
Employees Worked With
Jorge in Finance, Jorge Valle
May 01, 2019
Great experience! Jin was always ready to help out and make sure I got the perfect car. I would highly recommend working with him. Also, the downtown building is very s Jin was always ready to help out and make sure I got the perfect car. I would highly recommend working with him. Also, the downtown building is very spacious and comfortable. More
by carleaser
Employees Worked With
Jason Park, Jin Chun
May 01, 2019
Great customer service Salesman Ray Lewis was very helpful. I made an inquiry online and he responded quick. He was attentive and knew a lot about the truck I wanted. He wa Salesman Ray Lewis was very helpful. I made an inquiry online and he responded quick. He was attentive and knew a lot about the truck I wanted. He was not pushy i felt comfortable at this dealership More
by rivas_01nelson
April 30, 2019
i was completely satisfied with the services. Frank and John are the one i am deal with and they took the time to let me get the great deal i ever got, i will definitely come back if i am want an Frank and John are the one i am deal with and they took the time to let me get the great deal i ever got, i will definitely come back if i am want an other car. More
by JIMMYHA5
Employees Worked With
Franklin Rivas, John Vega
April 30, 2019
Excellent Dealership. JI Was a pleasure to work with. Very Knowledgable and direct. I would definitely recommend this dealership to future customers. Very friendly and ex JI Was a pleasure to work with. Very Knowledgable and direct. I would definitely recommend this dealership to future customers. Very friendly and excellent service. More
by CAS6664
Employees Worked With
Peter Kim, Ji Suh
April 28, 2019
Excellent Jin took the time to let me get the best deal ! And got me additional discount. If your looking for A good deal ask for Jin from downtown LA. Jin took the time to let me get the best deal ! And got me additional discount. If your looking for A good deal ask for Jin from downtown LA. More
by Oscar.ortiz05
Employees Worked With
Jin Chun
April 28, 2019
Service I was completely satisfied with the efficiency and service that Toyota of Downtown LA has to offer!!! I will be returning as a future customer. I was completely satisfied with the efficiency and service that Toyota of Downtown LA has to offer!!! I will be returning as a future customer. More
by Gt86
Employees Worked With
Michael Briseno
