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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,843 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,843 reviews

May 02, 2019

Great Salesman Jorge Valle Our salesman Jorge Valle was great. He was straight forward with the prices and was patient in letting me make my decision. It’s nice when you’re not More

by wilberherrera98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge in Finance, Jorge Valle
May 02, 2019 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, David Shin - General Sales Manager

May 02, 2019

Bad acctitud Did not help me to get a lower payment . Also didn’t offer me another deal I’m not happy with Toyota service . They should be better actitud More

by SPORTBOY07777
Recommend Dealer
No
Employees Worked With
Ricardo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehmet Ayhan
May 01, 2019

Great experience! Jin was always ready to help out and make sure I got the perfect car. I would highly recommend working with him. Also, the downtown building is very s More

by carleaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Park, Jin Chun
May 02, 2019 -

Toyota of Downtown L.A. responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, David Shin - General Sales Manager

May 01, 2019

Great customer service Salesman Ray Lewis was very helpful. I made an inquiry online and he responded quick. He was attentive and knew a lot about the truck I wanted. He wa More

by rivas_01nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Lewis, Oscar Vega Ramirez
May 01, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

April 30, 2019

i was completely satisfied with the services. Frank and John are the one i am deal with and they took the time to let me get the great deal i ever got, i will definitely come back if i am want an More

by JIMMYHA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Rivas, John Vega
Apr 30, 2019 -

Toyota of Downtown L.A. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, David Shin - General Sales Manager

April 30, 2019

Excellent Dealership. JI Was a pleasure to work with. Very Knowledgable and direct. I would definitely recommend this dealership to future customers. Very friendly and ex More

by CAS6664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Apr 30, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, David Shin - General Sales Manager

April 28, 2019

Excellent Jin took the time to let me get the best deal ! And got me additional discount. If your looking for A good deal ask for Jin from downtown LA. More

by Oscar.ortiz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

April 28, 2019

Service I was completely satisfied with the efficiency and service that Toyota of Downtown LA has to offer!!! I will be returning as a future customer. More

by Gt86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager

April 27, 2019

Quick an easy I got my tires changed. They told me to come in at 6, and they would take care of it from there. Mike pulled me aside and called me a car to take me h More

by MaxGarc1a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager

April 25, 2019

Excellent Service Advisor Mike is an honest and helpful top of the line service advisor. He has recommended service maintenance that have improved my car issues or simply impro More

by Zion2012$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 28, 2019 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager

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