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Toyota of Downtown L.A.
Los Angeles, CA
1,853 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,853 reviews
May 13, 2019
Horrible Experience Jaime Perez will try and rip you off; do not fall for his antics of trying to upgrade you and do not sign any documents from this scam artist. Jaime Perez will try and rip you off; do not fall for his antics of trying to upgrade you and do not sign any documents from this scam artist. More
by lapixels
Employees Worked With
Jaime Perez
May 11, 2019
Excellent customer service Michael was extremely professional and friendly. He went out if his way to accommodate me and even had my car ready way earlier than expected. Best To Michael was extremely professional and friendly. He went out if his way to accommodate me and even had my car ready way earlier than expected. Best Toyota service department experience! More
by Carguy76
Employees Worked With
Michael Briseno
May 10, 2019
Great car buying experience Excellent customer service by Jeorge valle, Norma and organized professional guy like, Oscar makes the car buying experience smooth and pleasant. I re Excellent customer service by Jeorge valle, Norma and organized professional guy like, Oscar makes the car buying experience smooth and pleasant. I recommend everyone to this dealership. More
by FENET.BESHADA
Verified CustomerEmployees Worked With
Jorge Valle, Oscar Vega Ramirez, Norma Juarez
May 09, 2019
Raymond is Awesome We loved working with Raymond at Toyota of Downtown. He was honest, clear, helpful and supportive, sharing his thoughts on the cars we had in mind. We loved working with Raymond at Toyota of Downtown. He was honest, clear, helpful and supportive, sharing his thoughts on the cars we had in mind. He was patient and thoughtful and walked through all the pluses and minuses of buying versus leasing, the different Prius options and financing. He is a great resource at this dealership and we would come back just to work with him on our next car purchase. More
by andrewelvismiller
Employees Worked With
Georges Kalaja, Brian Lee, Ray Lewis, Franklin Rivas
May 09, 2019
Great Service! I scheduled an appointment for a recall. Mike was very friendly and pleasant even though it was 6am. He reviewed what would be done and answered all m I scheduled an appointment for a recall. Mike was very friendly and pleasant even though it was 6am. He reviewed what would be done and answered all my questions without any hesitation. Once I came back to pick up my car he remembered me and made the pick up process a breeze. Definitely exceptional customer service. More
by dia
Employees Worked With
Michael Briseno
May 07, 2019
Good service Downtown of Toyota sales persons are very nice service and kindness. Peter Kim and Ji Suh, they are have a detailed explanation about the car. I d Downtown of Toyota sales persons are very nice service and kindness. Peter Kim and Ji Suh, they are have a detailed explanation about the car. I did not worry about the price of the car. More
by scott91789
Employees Worked With
Peter Kim, Ji Suh
May 06, 2019
Amazing Deal & Customer Service Ray Lewis Made The Whole Buying Process Very Easy I Never Felt Pressured, He Answered All The Questions I Had About The 2019 Tacoma Tdr Model I Purcha Ray Lewis Made The Whole Buying Process Very Easy I Never Felt Pressured, He Answered All The Questions I Had About The 2019 Tacoma Tdr Model I Purchased. His Knowledge About The Truck Was Very Impressive & The Deal He Got Me Made Sure Toyota Of Downtown LA Will Always Be A Place I Recommend To Family & Friends. More
by Ivan 714
Employees Worked With
Ray Lewis
May 06, 2019
Honest and Helpful I went to Toyota Downtown LA and spoke to Mike Briseno, I need an oil change and he helped me out with enthusiasm about his job and knowledge about th I went to Toyota Downtown LA and spoke to Mike Briseno, I need an oil change and he helped me out with enthusiasm about his job and knowledge about the car. I was very impressed with his professionalism and went back again. I was again treated with the best customer service and knew that Mike was really there to help the customer and deal with the issue that the customer came to fix. Thank you a million! More
by Kayla Y
Employees Worked With
Michael Briseno
May 04, 2019
The place to buy a Toyota We started our buying experience with your sales person Ray Lewis on line then on the phone. Ray knew he was in completion with other dealerships. Whe We started our buying experience with your sales person Ray Lewis on line then on the phone. Ray knew he was in completion with other dealerships. When he realized we were very serious about getting a Prius Limited and that we needed a far more competitive offer he responded right away went “to the mat” for us and won the sale. When we arrived at the Downtown LA dealership it was clear from the first moment that he was a man of his word. We got the car we wanted and at the competitive agreed-upon price. Ray Lewis made it a pleasure to buy our great new car at the best price. He’s clearly a great asset for Downtown LA Toyota. More
by tbrosterman
Employees Worked With
Ray Lewis
May 03, 2019
Great customer service Best customer service so far. Philip was our rep and he was awesome. He asked what it was we wanted and its exactly what we received. Extremely happy Best customer service so far. Philip was our rep and he was awesome. He asked what it was we wanted and its exactly what we received. Extremely happy with our purchase! More
by Lopez.jasmine
Employees Worked With
Richard Silva, Philip Kim, Aurelio Lopez
