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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,845 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,845 reviews

April 04, 2019

super satisfactory service! I am so glad to have found this service department. Since moving to SoCal, I've tried many service departments and this has by far been the best. Orig More

by heliumjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
April 03, 2019

Accommodating and effective Parking is a nightmare, I don't like to be told prices aren't negotiable, all prices are negotiable. No hagle only means that the dealer is unwilling More

by Bridges_usnavy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Oscar Vega Ramirez
Apr 04, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide this feedback. We appreciate hearing all comments so we can provide the best service to our customers. I'm happy to hear that you are enjoying your purchase. Don't hesitate to reach out with any questions in the future. David Shin - General Sales Manager - dshin@dtlamotors.com

April 02, 2019

GREAT I love this dealer. They always treat us like family and they also have great costumer service. Thats one of the reasons my family and I always go bac More

by mariafrivera1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Alvarez, Duban Barrios, James Mcgillivray
Apr 02, 2019 -

Toyota of Downtown L.A. responded

Hi Maria and thanks for the great feedback! We're very happy that our team has always been there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, David Shin - General Sales Manager

April 01, 2019

great service Mike is a very courteous and professional. Very friendly and professional. The service was outstanding.very professional very friendly person eager More

by hlapik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Briseno
Apr 02, 2019 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager

March 29, 2019

Buen servicio al cliente Yo lo recomiendo, yo ya referi a mi hermano y algunas amistades porque dan buen servicio al cliente y son muy amables y te explican bien More

by ALFAROIVING16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duban Barrios, Jason Park, Israel Rodriguez
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, David Shin - General Sales Manager - dshin@dtlamotors.com

March 29, 2019

Good experience Second time I buyer here. Carla salimbangon helped me the first time. Since that first experience I been recommending people to the online reps. Bet More

by ALEXHERNANDEZ3938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, John Vega
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Hello Alex and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Carla was there to provide you with such exceptional service! Thank you again and congratulations on your new car. David Shin - General Sales Manager - dshin@dtlamotors.com

March 29, 2019

great fast service The service at downtown la toyota dealership was great. The paperwork was done quickly. We really enjoyed our time shopping for a new car. Highly reco More

by haikchalian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Jason Park
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! David Shin - General Sales Manager - dshin@dtlamotors.com

March 28, 2019

Internet Purchase Was Quick and Easy Dealership was friendly, and attentive. They gave me a financing plan that really worked out for me. I would recommend folks purchase and negotiate More

by luismontoyaesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, John Vega
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. David Shin - General Sales Manager - dshin@dtlamotors.com

March 27, 2019

Great 👍🏼 Very helpful, attentive, and professional staff. I was helped with many options fitting my budget and needs. I will come back to Toyota for future car More

by csoto06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez, Brian Lee
Mar 27, 2019 -

Toyota of Downtown L.A. responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, David Shin - General Sales Manager

March 26, 2019

Great staff & prompt service The staff took all the hard work of shopping around. The Higlander hybrid we were looking for wasn't on site. But the staff went right into searching More

by MK.INTERIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager

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