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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,846 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,846 reviews

March 26, 2019

Great staff & prompt service The staff took all the hard work of shopping around. The Higlander hybrid we were looking for wasn't on site. But the staff went right into searching More

by MK.INTERIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager

March 26, 2019

Can’t complain good job guys Awesome car looks and drives beautiful love the interior and exterior .the gas mileage iis awesome compared to my older Camry. Get a lot of wows about More

by HSALVADOR969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehmet Ayhan, Daniel Giron, Oscar Vega Ramirez
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

March 26, 2019

Hank Brautgam was great! My experience at Downtown Toyota was efficient and professional. Hank and my Finance guy were both great. I love my new Prius and am sure I'll be bac More

by SusanGill310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Aurelio Lopez
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

March 26, 2019

Ease of purchasing a car I purchased a car through the Costco auto buying program and dealt with Mr. Ray Lewis at the dealership. Mr. Lewis is the Internet Sales Manager and More

by alexandercarpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis, James Mcgillivray
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, David Shin - General Sales Manager

March 25, 2019

Good atention El vededor fue muy amable y atento. Muy buena atencion y colaborador. El area financiera presento muy buena propueata y muy contentos por la adquisic More

by AMONTUFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Jorge Lievano Aguilar
Mar 25, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

March 24, 2019

Excellent service I like the customer service Mr. Chun provided. He explained all aspects of the buying process, from the price given to the delivery of the car. More

by Ric123
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Mar 25, 2019 -

Toyota of Downtown L.A. responded

To say thank you is not enough, Ric! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Toyota of Downtown LA again! Sincerely, David Shin - General Sales Manager

March 24, 2019

Great Experience!! This team was very helpful and did their best to get me a reasonable deal. Ray was very helpful and always patient in terms of seeing that all of my q More

by Lharris07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Maria Salimbangon, Ray Lewis, Oscar Sorto
Mar 25, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

March 24, 2019

By far the greatest experience Ray was extremely nice and patient with me. He knew what I wanted and gave me different options. I was able to get the car I wanted for a decent deal. More

by alicearreaga3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Mar 25, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, David Shin - General Sales Manager

March 23, 2019

Exelente servicio Fácil llegar y negociar con gente que no trata te ofuscarte. Te da tiempo a elegir lo que en verdad quieres. Norma Juárez en Internet fue fantastica More

by mariobhhw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma was exelente, if a relative wants a car, I would definitely introduce Norma Juarez to the person , Georges Kalaja, Norma Juarez
Mar 24, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

March 23, 2019

Awesome The customer service was awesome! They were very helpful to answered and explained questions and any concerns, especially Jorge Lievano and his man More

by mommynoelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lievano Aguilar, Carlos E Perez, Oscar Vega Ramirez
Mar 24, 2019 -

Toyota of Downtown L.A. responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, David Shin - General Sales Manager

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