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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

March 09, 2019

Best experience!! Great customer service really helped me a lot . they were able to work with me. They are amazing! They provided me with the best options! More

by anivetcastillo20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhonier Mora, Edgardo Perez
Mar 10, 2019 -

Toyota of Downtown L.A. responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, David Shin - General Sales Manager

March 07, 2019

My experience was great Ray helped me out with every thing he is very patient and understanding and helps you out alot i got the exact car I wanted in the color i wanted he More

by dgh7162007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Mar 07, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, David Shin - General Sales Manager

March 07, 2019

Excellent! Ji is the best. Great experience, friendly, etc etc. Would recommend to anyone and everyone looking for a Toyota. Thank you for all your help More

by mattchoi83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Mar 07, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, David Shin - General Sales Manager

March 05, 2019

I love Toyota and the sales rep I had I love the service I received. Ray Lewis made my first time car buying experience so amazing. I got the car I wanted at the price I wanted and needed. More

by Tjackson32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Mar 05, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Ray was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, David Shin - General Sales Manager

March 05, 2019

HIGHLY Recommend Contacting Jin Chun at Toyota Downtown LA F If you want a new Toyota, go to Toyota Downtown L.A. and look for Jin Chun. He is communicative, courteous, polite, patient, friendly, and knowledgea More

by Ayric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yhonier Mora, Jin Chun
Mar 05, 2019 -

Toyota of Downtown L.A. responded

We love hearing about customers that have a terrific experience at Toyota of Downtown LA. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, David Shin - General Sales Manager

March 04, 2019

Amazing Philip Kim was helpful, fast, and attentive to client needs. We were in an out super quick, which is what I was looking for in the car buying experien More

by lizchoi90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kennedy, Philip Kim, Aurelio Lopez
Mar 04, 2019 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, David Shin - General Sales Manager

March 04, 2019

New Car They gave me a good price on the new car and I had excellent experience dealing with Philip. He was very patient because it was my first time buying a More

by Zzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Bryan Kennedy, Philip Kim, Aurelio Lopez
Mar 04, 2019 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, David Shin - General Sales Manager

March 04, 2019

The GREATEST COSTOMER SERVICE !!! Phil Kim...the Very Best there is. Great sales associate. You need more staff like him. Very professional,great personality,very helpful...spot on. Ca More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Brian Lee, Franklin Rivas
Mar 04, 2019 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, David Shin - General Sales Manager

March 03, 2019

Amazing experience! Mr. Ji Suh, the sales manager, was very professional. He helped me get the exact car I wanted and get a perfect deal. This was the best and easiest bu More

by SANG_YK
Recommend Dealer
Yes
Employees Worked With
Charlie Jin, Ji Suh
Mar 03, 2019 -

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, David Shin - General Sales Manager

March 01, 2019

Excelente servicio al cliente gracias Gracias por darme la oportunidad de poder comprar mi 1er carro, gracias al señor julio Castellón, por su tiempo, su servicio y la paciencia para enseñ More

by ZeudiZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Castellon, Duban Barrios, Oscar Vega Ramirez
Mar 03, 2019 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, David Shin - General Sales Manager

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