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Toyota of Downtown L.A.
Los Angeles, CA
1,846 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,846 reviews
January 01, 2019
New Car Pleasure First I must say that I really, really hate buying cars and I was also fighting a cold during our experience with DTLA Toyota. With that said, my girl First I must say that I really, really hate buying cars and I was also fighting a cold during our experience with DTLA Toyota. With that said, my girlfriend and I really had a good experience buying our car here. Hank and Jaime were straight forward with no pressure and didn’t trying playing the normal games with numbers that we’re used to. We went in knowing exactly what we wanted with a pre-approved loan from my bank. Although, we already had a pretty low interest rate, Hank was able to offer us an even lower one through Toyota. I must also mention that Hank gave me an awesome price on the car that we were looking for over the phone so we drove all the way from Huntington Beach to lock it down. I’m sure that somebody might have beat his offer by hundred bucks or so, but because he was so straight forward over the phone and we had already dealt with some sneaky salespersons from about ten other dealerships the previous two weeks, we were happy to give him our business. I highly recommend buying your vehicle from DTLA Toyota as well as asking for Hank when you get there! More
by sky.screamer1
Verified CustomerEmployees Worked With
Thr greeters at the door were friendly and helpful. We were also checked on by numerous employees while we waited for Hank during the whole process., Hank Brautigam, Jaime Perez
December 31, 2018
Friendly staff. No pressure from the internet staff. I would return to this dealer. But, do your homework ahead of time and check Costco pricing, if your a staff. No pressure from the internet staff. I would return to this dealer. But, do your homework ahead of time and check Costco pricing, if your a member. More
by qfozz
Employees Worked With
Moises Granados, Ray Lewis
December 29, 2018
Great employees The salesman, Richard Silva, was friendly, professional and very helpful. He made sure we got the car we wanted at a great price. We never felt pressu The salesman, Richard Silva, was friendly, professional and very helpful. He made sure we got the car we wanted at a great price. We never felt pressured by either the salesman or finance. It was a great experience. More
by Mel03
Employees Worked With
Willder Reyes, Richard Silva
December 27, 2018
John Vega is a trustworthy, straightforward dealer From the first phone call to the sale conclusion, John was honest and straightforward and I knew they were giving me the best deal on my 2018 Prius To From the first phone call to the sale conclusion, John was honest and straightforward and I knew they were giving me the best deal on my 2018 Prius Touring Three. I called around to five other dealerships, and none of the other dealers came close to giving us the low price that Downtown Toyota gave us. The dealership building itself is new and not depressing, and the financial guy who finished the deal was also nice and straightforward. I had a great experience. I wouldn’t go anywhere else for a Toyota. More
by Proudownerofprius
Employees Worked With
Aurelio Lopez, John Vega
December 25, 2018
good sales rep and dealer The sales rep Philip knows Toyota cars well and explained us the details of the cards. He does not recommend wrong things and provide prompt servies. The sales rep Philip knows Toyota cars well and explained us the details of the cards. He does not recommend wrong things and provide prompt servies. The Toyota also delivered the same or better car w/o changing the promised price. More
by pat7shu
Employees Worked With
Georges Kalaja, Philip Kim
December 22, 2018
Saw the car online, got it the next day! Ray was a pleasure! Very patient with me and my mother and gave us the beat deal possible. He was honest about the cars which made the decision making Ray was a pleasure! Very patient with me and my mother and gave us the beat deal possible. He was honest about the cars which made the decision making easier More
by Alexisdj
Employees Worked With
Ray Lewis, Jason Park
December 21, 2018
Best experience and fast service Knowing what you want helps a lot. If you don’t Raymond will help you to the full extent he can. Positive and real answers Knowing what you want helps a lot. If you don’t Raymond will help you to the full extent he can. Positive and real answers More
by Dbuck
Employees Worked With
Ray Lewis
December 21, 2018
Great service Buying my care was seamless. The whole team stepped in to make sure everything went smoothly. I would definitely recommend this dealership to others a Buying my care was seamless. The whole team stepped in to make sure everything went smoothly. I would definitely recommend this dealership to others anytime. More
by bonde
Employees Worked With
Jaime Perez, Miguel Alcala, Oscar Sorto
December 19, 2018
I love my new car and the dealership is very pleasant I have no complaints the customer service was excellent I'm enjoying my new car. Thank u all for your service I will recommend Toyota to my friends I have no complaints the customer service was excellent I'm enjoying my new car. Thank u all for your service I will recommend Toyota to my friends More
by JOYCEHARRIS647
Employees Worked With
Mehmet Ayhan, Edgar Sanchez, Jason Park
December 18, 2018
10/10 for Ray Lewis! Ray provided excellent customer and ensured I left with the car I wanted. He took his time and explained the differences of each car to me and my fami Ray provided excellent customer and ensured I left with the car I wanted. He took his time and explained the differences of each car to me and my family. He went up and beyond what was expected. I would definitely refer him to others. More
by Jazz
Employees Worked With
Ray Lewis
