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Toyota of Downtown L.A.
Los Angeles, CA
1,836 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,836 reviews
December 18, 2018
Service was great!!! Estoy encantado con el servicio, la atención de todos sus empleados en especial Hank wow fue muy atento y servicial. Y claro que lo recomendaría. Estoy encantado con el servicio, la atención de todos sus empleados en especial Hank wow fue muy atento y servicial. Y claro que lo recomendaría. More
by Tito28
Employees Worked With
Hank Brautigam, Jaime Perez
December 18, 2018
Why Go Anywhere Else For Fast And Professional Service!!! The Team Work Person to Person to Satisfied the Client was Outstanding Performance and Everyone was a Team Member Getting Involved to Achieve what the The Team Work Person to Person to Satisfied the Client was Outstanding Performance and Everyone was a Team Member Getting Involved to Achieve what the Customer need it!!! More
by Camezquita
Verified CustomerEmployees Worked With
Duban Barrios, Michael Briseno, Octavio Camarillo, Aurelio Lopez
December 18, 2018
Ray Lewis was excellent I went in because I had an issue with the previous truck I had purchased and Ray Lewis help me out commit everything just right one of the best sales I went in because I had an issue with the previous truck I had purchased and Ray Lewis help me out commit everything just right one of the best sales men's I've ever dealt with More
by Jaime
Employees Worked With
Ray Lewis
December 15, 2018
Ray rocks! Ray was great and the experience was quick and painless! He answered all my questions and got me exactly what I needed to drive off the lot with a smi Ray was great and the experience was quick and painless! He answered all my questions and got me exactly what I needed to drive off the lot with a smile More
by Thatguyinaspaceship
Employees Worked With
Ray Lewis
December 14, 2018
Excellent service Hank was great and straight to the point. Once I made my mind up we were off and running. I felt I got the deal I was looking for. Excellent experienc Hank was great and straight to the point. Once I made my mind up we were off and running. I felt I got the deal I was looking for. Excellent experience. Customer service was top notch. More
by CHENCH
Employees Worked With
Hank Brautigam, Bryan Kennedy, James Mcgillivray
December 14, 2018
John Vega is excellence I been to manny car dealership Toyota of downtown la is the best and John is even better , Jame is friendly also and kind person I been to manny car dealership Toyota of downtown la is the best and John is even better , Jame is friendly also and kind person More
by Yendon99
Employees Worked With
James Mcgillivray, John Vega
December 12, 2018
Awesome Great customer services and they help you with what pricing for leasing a car. They also explain on what topic you dont understand to make it clear to Great customer services and they help you with what pricing for leasing a car. They also explain on what topic you dont understand to make it clear to you. More
by superdaniel3675
Employees Worked With
Hank Brautigam, Willder Reyes, Andrea Delcid
December 10, 2018
The right sales toyota rep No phone calls No pushy agent Professionalsm Great human been Patience he showed me mkre than 2 hrs cars Fair price I like his way to sell No phone calls No pushy agent Professionalsm Great human been Patience he showed me mkre than 2 hrs cars Fair price I like his way to sell !’ Extremely recomend him RAY YOU MY MAN!! More
by Haimlu
Employees Worked With
Roni, Ray Lewis
December 07, 2018
Straight forward, hears you out, does his homework Mike is cool and makes the service on your car a breeze. I had some concerns with my transmission and he got on the line with a tech right away and g Mike is cool and makes the service on your car a breeze. I had some concerns with my transmission and he got on the line with a tech right away and got the solution figured out in a few min. He was upfront with any potential costs and is always open to any questions you might have. Thanks bro! More
by djtoken1981
Employees Worked With
Michael Briseno
December 06, 2018
Took gross advantage of me financially I came to the dealership, which is close to my university, after my 2002 Toyota Hylander started making an odd noise. I thought I just needed an oil c I came to the dealership, which is close to my university, after my 2002 Toyota Hylander started making an odd noise. I thought I just needed an oil change so I took it to the dealership where they then told me they would charge me $125 to check the car. I figured that was fine, as the cost would go towards the repairs. John (I do not know his last name) at the dealership was very friendly, but his price assessment was ridiculous. He told me that my muffler had IRREPARABLE damage that would cost $2,500! Since the car is so old, I certainly did not want to pay that hefty price because there are likely to be more costs with the car later down the line. So, I got a second opinion at Rod's Auto Tech and they told me that the car could in fact be REPAIRED for just $220. That is 10% of the price. I will never, ever go back to the dealership and am appalled by their service. More
by seatownsarah
Employees Worked With
John Castro
