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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,981 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,981 reviews

March 29, 2019

great fast service The service at downtown la toyota dealership was great. The paperwork was done quickly. We really enjoyed our time shopping for a new car. Highly reco More

by haikchalian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva, Philip Kim, Jason Park
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! David Shin - General Sales Manager - dshin@dtlamotors.com

March 29, 2019

Good experience Second time I buyer here. Carla salimbangon helped me the first time. Since that first experience I been recommending people to the online reps. Bet More

by ALEXHERNANDEZ3938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vega Ramirez, John Vega
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Hello Alex and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Carla was there to provide you with such exceptional service! Thank you again and congratulations on your new car. David Shin - General Sales Manager - dshin@dtlamotors.com

March 29, 2019

Buen servicio al cliente Yo lo recomiendo, yo ya referi a mi hermano y algunas amistades porque dan buen servicio al cliente y son muy amables y te explican bien More

by ALFAROIVING16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duban Barrios, Jason Park, Israel Rodriguez
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, David Shin - General Sales Manager - dshin@dtlamotors.com

March 28, 2019

Internet Purchase Was Quick and Easy Dealership was friendly, and attentive. They gave me a financing plan that really worked out for me. I would recommend folks purchase and negotiate More

by luismontoyaesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, John Vega
Mar 31, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. David Shin - General Sales Manager - dshin@dtlamotors.com

March 27, 2019

Great 👍🏼 Very helpful, attentive, and professional staff. I was helped with many options fitting my budget and needs. I will come back to Toyota for future car More

by csoto06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez, Brian Lee
Mar 27, 2019 -

Toyota of Downtown L.A. responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, David Shin - General Sales Manager

March 26, 2019

Ease of purchasing a car I purchased a car through the Costco auto buying program and dealt with Mr. Ray Lewis at the dealership. Mr. Lewis is the Internet Sales Manager and More

by alexandercarpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis, James Mcgillivray
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, David Shin - General Sales Manager

March 26, 2019

Hank Brautgam was great! My experience at Downtown Toyota was efficient and professional. Hank and my Finance guy were both great. I love my new Prius and am sure I'll be bac More

by SusanGill310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Aurelio Lopez
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, David Shin - General Sales Manager

March 26, 2019

Can’t complain good job guys Awesome car looks and drives beautiful love the interior and exterior .the gas mileage iis awesome compared to my older Camry. Get a lot of wows about More

by HSALVADOR969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehmet Ayhan, Daniel Giron, Oscar Vega Ramirez
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

March 26, 2019

Great staff & prompt service The staff took all the hard work of shopping around. The Higlander hybrid we were looking for wasn't on site. But the staff went right into searching More

by MK.INTERIOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kim, Ji Suh
Mar 26, 2019 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager

March 25, 2019

Good atention El vededor fue muy amable y atento. Muy buena atencion y colaborador. El area financiera presento muy buena propueata y muy contentos por la adquisic More

by AMONTUFARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lee, Jorge Lievano Aguilar
Mar 25, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

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