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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,981 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,981 reviews

March 24, 2019

Excellent service I like the customer service Mr. Chun provided. He explained all aspects of the buying process, from the price given to the delivery of the car. More

by Ric123
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Mar 25, 2019 -

Toyota of Downtown L.A. responded

To say thank you is not enough, Ric! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Toyota of Downtown LA again! Sincerely, David Shin - General Sales Manager

March 24, 2019

By far the greatest experience Ray was extremely nice and patient with me. He knew what I wanted and gave me different options. I was able to get the car I wanted for a decent deal. More

by alicearreaga3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lewis
Mar 25, 2019 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, David Shin - General Sales Manager

March 24, 2019

Great Experience!! This team was very helpful and did their best to get me a reasonable deal. Ray was very helpful and always patient in terms of seeing that all of my q More

by Lharris07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Maria Salimbangon, Ray Lewis, Oscar Sorto
Mar 25, 2019 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, David Shin - General Sales Manager

March 23, 2019

Quick service Didn’t took that long to get my car 2019 Toyota Corolla se,just don’t go on a Saturday or Sunday super pack 🥳thank you downtown Toyota More

by gustavo_lovey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios, Denis Ruiz, Aurelio Lopez
Mar 24, 2019 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, David Shin - General Sales Manager

March 23, 2019

Fun, quick, efficient Don Julio Castellon fue de gran ayuda nuevamente con la compra de mi nuevo carro. Definitivamente alguien muy profesional, confiaria en el otravez con More

by ELDANDYSOUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Castellon, Duban Barrios, John Castro, Georges Kalaja
Mar 24, 2019 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, David Shin - General Sales Manager

March 23, 2019

Awesome The customer service was awesome! They were very helpful to answered and explained questions and any concerns, especially Jorge Lievano and his man More

by mommynoelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Lievano Aguilar, Carlos E Perez, Oscar Vega Ramirez
Mar 24, 2019 -

Toyota of Downtown L.A. responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, David Shin - General Sales Manager

March 23, 2019

Exelente servicio Fácil llegar y negociar con gente que no trata te ofuscarte. Te da tiempo a elegir lo que en verdad quieres. Norma Juárez en Internet fue fantastica More

by mariobhhw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma was exelente, if a relative wants a car, I would definitely introduce Norma Juarez to the person , Georges Kalaja, Norma Juarez
Mar 24, 2019 -

Toyota of Downtown L.A. responded

Gracias por sus comentarios. Sinceramente, David Shin - General Sales Manager

March 22, 2019

Very friendly and professional staff Campare to other dealer I will highly recommend this dealer to anyone! They are very expert to their customer know what customer want! I am thanks t More

by hoseankang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hank Brautigam, Charlie Jin, Ji Suh
Mar 24, 2019 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, David Shin - General Sales Manager

March 14, 2019

Awesome people The people are great, good choice great help. Satisfied with my purchase. Came in for a service ended up trading in my 2015 corolla for a 2019 corolla More

by nena81t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kennedy, Oscar Vega Ramirez, Ned Wollerman
Mar 14, 2019 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Shin - General Sales Manager

March 13, 2019

Above and beyond anything I would have expected I can't speak highly enough about Jin. I ask A LOT of questions, and he was super patient and answered all of them. Furthermore, he paid attention t More

by marimari45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Mar 13, 2019 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, David Shin - General Sales Manager

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