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Toyota of Downtown L.A.
Los Angeles, CA
1,841 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,841 reviews
October 30, 2018
Customer servuce Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal. Aka for Toni for any of your vehicle services. More
by JOSE.MATEO83
Verified Customer
October 29, 2018
great service fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur p fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur purchase More
by ALEJANDROADAME81
Employees Worked With
Wilson Barrios, Aurelio Lopez, Oscar Sorto
October 29, 2018
Terrific Internet Department Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After wor Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After working with three other Toyota dealerships Internet Departments, I found Toyota Downtown LA to be not only aggressive in pricing but also the easiest to work with. More
by chooseyo
Employees Worked With
Yhonier Mora, Bryan Kennedy, Philip Kim
October 29, 2018
Great Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget a Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget and give you a reasonable monthly payment More
by jessica_tor15
Employees Worked With
Elizabeth Cortez, James Mcgillivray
October 29, 2018
Check up on car driving funky. The experience was great. Fast no problems getting in and out with my vehicle the staff is friendly and very helpful I would and have recommended Toyo The experience was great. Fast no problems getting in and out with my vehicle the staff is friendly and very helpful I would and have recommended Toyota of DTLA to friends and co works keep up the great job. More
by J90IRVIN24
Employees Worked With
Norma Lopez
October 29, 2018
Great service and fast! The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a g The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a guest was on the phone for over 30 mins and everyone near him could hear his conversations, very annoying. More
by 4sweetness4
Employees Worked With
October 29, 2018
Great customer service. Very friendly. The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service. More
by RA.BLAD11
Employees Worked With
John Castro, Aurelio Lopez, Marco Lopez, Oscar Sorto
October 29, 2018
Excellent customer service From scheduling the appointment, to the greeting, waiting time, facilitating transportation (free ride) and specially the professional and caring cust From scheduling the appointment, to the greeting, waiting time, facilitating transportation (free ride) and specially the professional and caring customer service I received by a smart and caring young lady, I can only say I am happy to drive a Toyota! More
by KSILVA3
Employees Worked With
Lauren Whitt
October 29, 2018
Excellent Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job More
by ELNORA.OSEGUERA
Employees Worked With
John Castro
October 29, 2018
Oil change only and sometimes I need service the brake too and the time is first come first service and check oil transmission for a car and sometimes I need service the brake too and the time is first come first service and check oil transmission for a car More
by CHANH_LA90026
Employees Worked With
