Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,846 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,846 reviews

January 12, 2024

Knowledgeable, honest, kind, and goes the extra mile. Very on top of it and cares for client More

by Shannongrealestate
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Jan 16, 2024 -

Toyota of Downtown L.A. responded

At Toyota of Downtown L.A., our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Very polite not pushy at all Straight to the point guy, gave me rock bottom price right off the bat, very polite, not pushy at all. Took care of me right away. More

by johngrsales
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Report | Print
Jan 16, 2024 -

Toyota of Downtown L.A. responded

John, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Toyota of Downtown L.A. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Staff was great, where not pushy, did not try to oversell me, fair pricing, really professional and welcoming. More

by LAZRENTERIA
Recommend Dealer
Yes
Employees Worked With
Violeta
Report | Print
Jan 16, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Good communication with staff that's willing to answer all your questions and concerns as well as making you feel comfortable while the sale took place More

by Darla20777
Recommend Dealer
Yes
Employees Worked With
Johana Garcia
Report | Print
Jan 16, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback, Anthony. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Very good service Excellent customer service Friendly, always answering questions, very communicate, The dealer looked very cleaned and the stuff was very friendly More

by Javico2681
Recommend Dealer
Yes
Employees Worked With
Xiomara, Duban , Johanna
Report | Print
Jan 16, 2024 -

Toyota of Downtown L.A. responded

To say thank you is not enough, Javico! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, The Toyota of Downtown LA Team

January 12, 2024

Very helpful, went into detail about the trade in we did, made sure we had the best deal in town. More

by Stephaniegorman10
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 16, 2024 -

Toyota of Downtown L.A. responded

Stephanie, first and foremost thank you so much for leaving this fantastic review! At Toyota of Downtown L.A., our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, The Toyota of Downtown LA Team

January 04, 2024

It was pretty straight forward And made everything easy to.underatand The popcorn and hot chocolate were delicious More

by JENNIFERROSAS0625
Recommend Dealer
Yes
Employees Worked With
Ned
Report | Print
January 02, 2024

My experience at the dealer was good. I like the costumer service I was provided with. More

by Brendadiaz32
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
Report | Print
December 29, 2023

very helpful staff, very clean and tidy space. staff was super patient with me when i ran into a problem More

by hann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ramirez
Report | Print
Jan 03, 2024 -

Toyota of Downtown L.A. responded

Hann, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Toyota of Downtown LA Team

December 29, 2023

GO ELSEWHERE! Service wait time is obscenely long and their time estimate for completion is off by HOURS! Service appointment was 10:30am and was given a conse More

by Painful Wait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Report | Print
Jan 03, 2024 -

Toyota of Downtown L.A. responded

I appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

1
...
20
21
22
...
185